What is RingCentral?
As the #1 cloud communications and contact center, we make it easy to call, message, and meet with employees, customers, and everyone in between.
With over 400,000 customers and millions of global users, we quite literally help the world connect every day. If you want to know more about RingCentral (not Ring Central), you are in the right place.
What does
RingCentral do?
We make it easy and affordable to introduce AI communications tools to employees, customers and everyone in between – so you can run your business efficiently and do more with less.
We do this by making it easy to set up, use, and manage these tools in a single app.
What is RingCentral used for?
Message, Video, Phone
Customer Experiences
We unify calling, messaging, and meeting with employees and customers. You can access the app from anywhere — and on any device (PC, smartphone, tablet, deskphone).
We plug into all the apps your business depends on: Google, Microsoft, Salesforce, Hubspot. You name it, we’ve got it. We make decision-making easy with powerful IT and line of business analytics to run your business more effectively.
RingCentral by the numbers
We've been around for a while (nearly 24 years!) and we're making a big splash in the SaaS world.
ARR (annual recurring revenue)
Paid users
Customers worldwide
in a row a Gartner MQ leader in UCaaS
*Source of data from May 2023, subject to change.
How does RingCentral work?
AI business phone system
You tossed your CDs because you subscribe to streaming services. Your DVDs are collecting dust as every movie is online. Well, that’s what RingCentral is doing to the business phone.
And it’s more than just calling. With integrated SMS, eFax, messaging, and video meetings, RingCentral provides a single app for all communications. Unlike traditional systems, RingCentral reduces CAPEX, offers better end-user experience and continuous innovation.
Compared to other cloud vendors, RingCentral offers more AI capabilities, the largest ecosystem of integrated telephony for Microsoft Teams, and advanced phone features without the big-business price tag.
AI conversation intelligence
RingSense™ for Sales, the first offering in the RingSense portfolio, makes conversation data more accessible, usable and monetizable by using AI to extract insights, analyze sentiments and predict your next best move so you can beat the competition and close deals faster.
It analyzes interactions between sales teams and their prospects, then surfaces insights and sales performance measures. It uses AI to automate tasks for reps and managers. It sifts through countless interactions, digging up important gems so you don’t have to.
AI contact center
We bring together market-leading unified communications (UCaaS) that is deeply integrated with contact center (CCaaS) solutions so you can enable easy collaboration for your employees and agents and deliver seamless omnichannel experiences for your customers — all across 30+ digital and voice channels.
Agents enjoy a simple, intuitive tool to onboard quickly, receive up to the minute guidance, and can work from anywhere. Our solutions are powered by one common telephony that is easy to manage, one secure and compliant platform to mitigate risk, and one vendor relationship to deliver high ROI.
AI video meetings
RingCentral offers the most generous free AI powered video meeting app – supporting unlimited calling for up to 24 hours and up to 100 participants.
Our video solution is more inclusive for guests, designed for mobile-first experiences, and browser compatible.
Our intelligent video meetings include powerful AI and collaborative capabilities that help automate and simplify meeting tasks, such as unlimited whiteboards, breakout rooms, collaborative notes, live transcriptions (with support in different languages), and AI-generated meeting summaries.
Team messaging
We streamline workflows and promote collaboration with rich and simple team messaging. The RingCentral app offers a unified, intuitive, open, and secure place for group work.
Whether at a desktop computer or on the go with a mobile device, phone calls and video meetings are right there with you. Enjoy flexible file sharing, task management, and unlimited cloud storage.
Webinars
Make hosting webinars easy and simple with RingCentral Webinar, where you can set up a webinar in just a few clicks and present to up to 10,000 viewers without breaking a sweat.
Host external events such as town halls and all-hands, and marketers can now run lead-gen webinars with built-in functionality that includes branded and customizable registration forms and emails, automated emails, and integrations with marketing automation platforms.
Embed into all the apps your business depends on
Apps don’t work in silos, so we built the best phone app ecosystem of any UCaaS vendor on the market. Enjoy 350+ pre-built app integrations into the likes of Salesforce, Office 365, Microsoft Teams, and Dropbox.
You can also build custom integrations on our open platform, which includes an ecosystem of 500+ APIs, 9k+ custom built apps and 80k+ developer community.
Message. Video. Phone. SMS. Fax. Whiteboard. Webinar. All in one app.
Empower frontline staff
Transform your mobile devices into cloud walkie-talkies with Push to Talk, AI powered mobile camera sharing, background noise reduction, and more.
Frontline teams across industries like healthcare, retail, and manufacturing can now use a single device to seamlessly connect and communicate with their desk-less and desk-based teams.
Global Solutions
With RingCentral, you can easily connect your global workforce with a single cloud-based communications system.
We currently support full PBX replacement in 45+ countries, international phone numbers in over 105 countries, and 18 languages in the RingCentral app. Our ever-expanding ecosystem gives businesses coverage throughout North America, Europe, LATAM, and APAC.
Next-gen analytics
RingCentral offers industry-leading analytics designed for both IT professionals and business users. For IT, we provide historical and real-time quality-of-service reporting.
Business users from sales, marketing, HR and others can watch call activity in real time. Start from a template or build your own custom dashboard from any device. With subscriptions and alerts, everyone can make confident, data-driven decisions.
Bringing advanced calling to Microsoft Teams
RingCentral provides Microsoft Teams customers with business calling to help them expand their global reach, integrate flawless employee and customer experiences, and connect the apps they depend on.
Our phone service has unmatched reliability, strong ROI, and is designed to meet the most advanced business phone use cases.
Message. Video. Phone. SMS. Fax. Whiteboard. Webinar. In one app.
Powering hybrid with RingCentral Rooms
With companies adopting a mix of remote and in-person collaboration, connecting impactfully has never been more important. Wherever you login from, RingCentral Rooms makes collaboration seamless, equitable, and inclusive.
You also have the power of choice for your meeting space. We provide various deployment options from leading hardware providers like Logitech, Poly, and Yealink.
So that’s us. We provide simpler communications so you can easily connect with anyone, from anywhere to run and grow your business.
