It’s not easy for a small business to sift through the industry noise, the hype, and the big promises from unified communications companies—let alone figure out which solution will actually deliver. And if you make a bad call, signing up with the wrong vendor can cause your business huge IT headaches and operational challenges.
But here’s some good news. If you’re one of those companies looking for a unified communications platform—for phone service, audio and video conferencing, online faxing, team messaging, etc.—INTERNET TELEPHONY Magazine has removed some of the risky guesswork for you.
The RingCentral unified communications app was just named a 2019 TMC Labs INTERNET TELEPHONY Innovation Award winner. Here’s how TMC’s CEO Rich Tehrani describes this year’s shortlist of recipients:
“The award truly distinguishes the companies who have made significant contributions to advancement and innovation within the IP Communications industry.”
Making big-company unified communications available to small businesses
In the case of the RingCentral app, those “significant contributions to advancement and innovation” include:
- Offering businesses of any size an integrated communications hub that they can access anywhere, on any device
- Providing small companies a cloud PBX solution with enterprise-grade reliability and quality
- Allowing employees to use a single number for phone calls, online faxes, SMS text messages, and audio and video conferences
- Enabling streamlined workflows by integrating with more than 100 business apps—including Salesforce, Google Drive, and Zendesk
Thank you, TMC, for recognizing the RingCentral app as an industry innovator!
Originally published Sep 05, 2019, updated Dec 30, 2022