RingCentral is proud to announce that RingEX has, again, been awarded the TrustRadius 2026 Buyer’s Choice Award.

This award is special because it comes directly from our users. It’s a testament to the trust our customers place in us every single day. The TrustRadius Awards are unique because they are based 100% on verified reviews and feedback from the people who rely on RingEX every day.

What this award really means

To win the Buyer’s Choice Award, a product must meet a high standard of customer satisfaction. This isn’t just about having a few good reviews; it’s about consistent, broad-based excellence. This award validates our commitment to delivering a solution that is powerful, provides outstanding value, and is backed by a partnership our customers can count on.

We are honored by this recognition, and the team at TrustRadius highlighted what this achievement signifies.

Our foundation, your success

As a pioneer in UCaaS, our mission has always been built on a strong foundation of unmatched reliability and a fierce prioritization of customer success. This award, and the feedback from our users, confirms that this focus is what matters most.

When we look at the “why” behind this feedback, our customers consistently point to a few key areas they value:

  • A truly unified experience: They appreciate the simplicity of having calls, video meetings, messaging, and SMS in one streamlined app, which helps cut down on clutter and keep conversations in one place.
  • Deep workflow integration: Users value the ability to connect RingEX with the other tools they rely on, helping to automate their work and avoid switching between apps.
  • Enterprise-grade reliability: We hear time and again that our customers value the peace of mind that comes from a secure platform with 99.999% availability.
  • Practical, time-saving AI: They’ve highlighted how the ability to transcribe calls, capture notes, and get instant meeting summaries is extremely helpful.
  • Turn conversations into insights: Record and summarize sales conversations, provide insights, and keep CRMs up to date in ways they could not do before.

A sincere thank you

This award belongs to our customers. Thank you for your partnership, your feedback, and your trust. You inspire us to continue innovating and to keep raising the bar for business communications.

We look forward to building the future of communication with you.

See more RingEX reviews on TrustRadius.

Originally published Nov 19, 2025