Earlier this year, we shared an incredible milestone: RingCentral was crowned the #1 VoIP provider in the G2 Spring 2026 Reports, climbing all the way from #51 in 2023 to the absolute top spot.

But true momentum doesn’t hit pause.

Today, we are thrilled to announce that the G2 Summer 2026 Reports are officially live, and thanks to the voices of our verified users, RingCentral has solidified its position as the market leader in business communications. This season, our portfolio—anchored by our AI-powered business communications platform RingEX, our end-to-end contact center RingCX, and our comprehensive event management tool RingCentral Events—captured an amazing milestone.

Here is a quick look at how we swept the Summer 2026 G2 grid:

  • Featured in 592 reports (up from 572 in the spring)
  • Earned 137 product badges across categories
  • Achieved #1 rankings in 17 distinct reports
  • Increased our total standing in 218 reports

Let’s dive into what these results mean for your business and how our continuous innovation is reshaping the future of enterprise cloud phone systems and AI communications.

RingEX solidifies its spot as the #1 cloud VoIP platform

Our flagship platform, RingEX, continues to redefine what an AI-powered cloud phone system can do. Built for modern teams that require seamless voice, video meetings, and team messaging in a single subscription, RingEX captured an outstanding 70 product badges this summer.

Even more exciting? RingEX ranked #1 in fifteen reports, cementing its place as the premier choice for organizations scaling their unified communications (UCaaS). Driven by continuous updates to the RingCentral Personal AI Assistant—which automates real-time call transcriptions, generates accurate action items, and crafts contextual SMS responses—RingEX improved its total G2 score to a stellar 4.2 out of 5.

G2 Awards Summer 2026

When users evaluate enterprise phone systems in 2026, they aren’t just looking for dial tones; they are looking for intelligent, secure workflow automation. Our rising G2 momentum proves that RingEX delivers exactly that.

RingCentral Events and RingCX command the leaderboards

Business communications extend far beyond daily internal calls. To drive true customer engagement, organizations need reliable customer experience infrastructure and impactful virtual experience platforms.

  • RingCentral Events: Recognized for its elite ease-of-use and scalability, RingCentral Events earned 34 product badges and secured the #1 ranking in two reports this summer. Whether hosting internal global town halls or massive external marketing webinars, users consistently rate RingCentral Events as the most dependable platform for immersive virtual and hybrid experiences.
  • RingCX: Our native, AI-first contact center solution earned 6 product badges in the Summer 2026 reports. Designed to streamline omni-channel customer support without complex admin overhead, RingCX continues to win over mid-market and enterprise customer service teams looking to deploy orchestrated AI agents.

G2 Awards Summer 2026

Year-over-year momentum: G2 Summer 2025 vs. Summer 2026

For IT directors, CIOs, and procurement leaders comparing business VoIP software, steady annual growth is the ultimate indicator of platform health and vendor reliability.

Look at how much our customer satisfaction and market presence metrics have surged over the last year:

Performance metric G2 Summer 2025 results G2 Summer 2026 results Year-over-year (YoY) impact
Total report features 492 592 +100 more reports
Total badges earned 78 137 +59 product badges
Total #1 rankings 11 17 +6 category leader positions
Improved standings 145 218 +73 positive shifts
RingEX G2 core rating 4.0 / 5 4.2 / 5 stars Increased user satisfaction

Built on the voice of the customer

G2 is the world’s leading peer-to-peer business software review platform, where rankings are determined entirely by verified customer reviews. That means these 137 badges aren’t just trophies—they are direct reflections of the value we bring to the 500,000+ businesses that rely on us every day.

From small businesses seeking a local virtual phone number to global enterprises requiring HITRUST and HIPAA-compliant multi-site telephony, our users are experiencing the tangible benefits of RingCentral Agentic Voice AI.

We want to extend a massive thank you to our customers for sharing their feedback, pushing us to innovate, and choosing RingCentral as their trusted partner in the AI communications era.

Ready to experience the #1 ranked VoIP provider for yourself? Request a live demo today.

Originally published Jun 04, 2026