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Access. Opportunity. Together. How RingCentral’s special needs employee resource group makes a difference every day


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October is National Disability Employment Awareness Month (NDEAM). It’s a time we use to put special emphasis on recognizing the efforts RingCentral employees make to reaffirm our commitment to equal opportunity for all. 


For RingCentral, providing our employees with the ability to maximize their potential isn’t a special event. It’s a goal we pursue every day. Our diversity and inclusion initiatives honor every employee’s unique background – and we strive to make sure every employee feels comfortable enough to bring their best self to work, no matter the challenges or limitations they face at home or at work. 


So, how is RingCentral staying ahead of the curve? By receiving critical input from the company’s own Special Needs Support Employee Resource Group (ERG), a powerful resource for building community, broadening perspectives and expanding opportunity.  


RingCentral considers ERGs an essential element of the company’s culture—and success. Women, Black employees and other constituencies use ERGs as a grassroots resource for strategizing and executing programs and policies that strengthen RingCentral’s culture of innovation. 


The work of the Special Needs Employees Resource Group not only provides support for employees, but serves as a critical resource for parents, siblings, allies and caretakers of individuals with varying needs. 


RingCentral Legal team’s Lauren Troche is a mother of a special needs child and one of the founders of the group. According to Troche, the company’s support of the ERG is a win-win. “Supporting this employee resource group tells the world that RingCentral offers special needs employees, their families and allies a higher level of acceptance and flexibility. It puts us in the “employer of choice” category for recruiting a wider range of candidates  – people with amazing qualifications who may not have otherwise considered RingCentral can now move us up on their list. By supporting this Employee Resource Group, RingCentral is able to send a powerful message about our corporate values – opens the door for us to benefit from some amazing people’s talents.”


Troche benefits personally from the group’s support, as well. 


“Personally, I am a better employee because of this group. Sharing in a safe place and walking with others on a similar journey makes life at RingCentral even more amazing.”


RingCentral takes feedback from the Special Needs ERG and ensures employees can really be their best selves at work.


RingCentral is the world’s #1 cloud communications provider—increasing access and opportunity is literally what we do. We’re proud to participate in National Disability Employment Awareness Month. We’re even prouder of all the employees who bring their differences to the table and use the power of #workingtogether to help us increase access and opportunity for everyone.

Originally published Nov 03, 2020, updated Dec 30, 2022

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