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RINGCENTRAL OFFICE®

Music + Messages on Hold

Keep callers informed and entertained with messages and music on hold.

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Feature benefits

Target messaging and music for specific customers

Choose music and messages to play based on time, day, and caller ID information.
Enhance user experience with music optimized for mobile devices.
Customize each extension with its own selection of music and messages.

Deliver helpful information during messages on hold

Answer frequently asked questions.
Give directions to your company office.
Announce new products, services, and events.

Retain more callers with music on hold

Interrupt music on hold at timed intervals with reassuring voice updates and customized messages.
Use the default voice prompts to quickly get started, then record a custom message to encourage callers to stay on the line.

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