Call forwarding
cloud phone • Calling and Mobility
Call Screening
& Call Blocking
Call screening gives you complete control over who can reach you by phone. Accept, decline, or block specific numbers and send others directly to voicemail.
What is call screening?
Your work days are busy enough without having to deal with nuisance or untimely callers. Your RingCentral account arms you with call screening service, empowering you to decide which calls to take.
When a call comes in, caller ID* details appear on your phone’s display, informing you who is on the line. You now have the choice to pick up the call, decline it, or send it directly to voicemail.
If you have phone numbers or people you never want to talk to, you can block their calls from ever connecting with you. Call blocking can be an effective option for reducing telemarketing calls.
Benefits of screening calls
- Permanently block specific phone numbers, entire area codes, or callers without caller ID, so they can never reach you again.
- To further reduce unwelcome calls, you can block every call, then create a short list of allowed phone numbers and area codes. Only the numbers you specify will be able to connect with you.
- Choose a prepared courtesy message for your blocked callers to hear, or create your own.
Call screening FAQs
- When an incoming call arrives, the caller ID* is displayed on the screen when it is available. You can click on the Screen Voicemail button to listen to the real-time voicemail message then determine if you want to pick up or skip the call.
*Caller ID Name (CNAME) is available only for RingCentral MVP Premium and Ultimate customers.
- No. RingCentral mobile app is currently not supported.
- Generally, this is the name, phone number, or other identifying information about the caller that shows up on your phone display.
*Caller ID Name (CNAME) is available only for RingCentral MVP Premium and Ultimate customers.
More Calling and Mobility features
Call Flip
Call Park
Get started today
Thank you for your interest in RingCentral
A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call (800) 574 5290