Call forwarding as part of RingCentral MVP™
- Automatically forward phone calls to any phone number, such as your office, home, or even a personal mobile number, to ensure your calls always get answered.
- Forward calls to any extension, phone number, group, or department simultaneously or sequentially.
- You can specify the number of times each phone rings before the calls get forwarded to the assigned telephone number.
What is Call Forwarding?
The Benefits of Call Forwarding (What does call forwarding do?)
Eliminate missed calls and ensure all calls are answered
Offer a better caller experience
Easily forward any incoming call to an extension, business phone number, or even your phone number, so you don't keep your callers waiting. When you're not available to pick up the call, you can transfer the call to your colleague or assistant and ensure that each call is answered and served.
Makes it easy for employees to travel
Travel is part of work for most employees. However, calls can still come even while you're driving, while on a plane, or even during a commute. That's why a call forwarding service is relevant. Even if you have incoming calls, you can configure your call forwarding settings to redirect them to your mobile phone or to a colleague, so you can travel with ease without worrying about missed calls.
Gives small businesses an opportunity to scale
Have better after-hours coverage
Call Forwarding Options: How to Use Call Forwarding
Call forwarding can be used in many instances. It helps manage your incoming calls, and instead of missing calls, you can configure your settings to redirect them to a colleague or to voicemail so you can respond to them later. The following are call-forwarding options you can use to better manage your incoming calls.
Always Call Forward
Selective Call Forwarding
Call Forward When Busy
Call Forwarding When Unanswered
Advanced Call Forwarding
Call Forward When Unreachable
Why Choose RingCentral as Your Call Forwarding Service
All-in-one cloud communications
Manage your calls via the RingCentral App on your mobile device, desktop, laptop, or desk phone, anytime, anywhere.
Advanced Virtual Phone System Features
RingCentral leverages virtual PBX technology–auto attendant, advanced call routing, and virtual extensions, minus the need to for expensive hardware.
International Phone Services
Analytics & Reporting
Call forwarding FAQs
Call forwarding and simultaneous ring are connected in terms of function but not synonymous. Call forwarding is a feature of call management where incoming calls are forwarded to a specific number or department once the receiver of the incoming call is unavailable. On the other hand, a simultaneous ring is a type of call forwarding, wherein if inbound calls are flocking a phone number and can't be answered by the receiver, then it's directed to other phone numbers assigned to handle the influx of calls, all at the same time. With RingCentral, the simultaneous ring function is called "Ring all at once."