Virtual Phone System

A virtual phone system is a cloud-based phone system that allows people to make and receive calls from wherever they are using their laptop or mobile device.

Virtual phones offer a level of mobility and flexibility that’s unachievable with traditional on-premises systems. Minimal hardware is required because the service is delivered via the internet, and there are often affordable plans and pricing.

Virtual phone systems combine the best of traditional landlines—secure lines and clear call quality—with the mobility and flexibility of modern web applications.

As a result, virtual phone system providers can offer more to businesses than is possible from traditional systems.

The importance of a virtual phone system that offers all the features your business requires can’t be underestimated. The best virtual phone systems will streamline your workflows and simplify communication for your entire workforce.

Watch the video below to find out why RingCentral could be exactly the solution your business needs. Then, check out the table below, comparing virtual phone systems with on-premises alternatives.

Virtual phones work by using Voice over Internet Protocol ( VoIP ). When you call someone via a virtual network, a connection is set up between the caller and the person being called.

This connection allows both people to be able to hear and speak to each other just like on a traditional phone call. The only difference is how that connection is established—via the internet rather than through physical cables.

Due to the demands of business communication, more robust software is required than for personal use. That’s where the more advanced features of a virtual phone system come into play.

Let’s find out more about the benefits of a business virtual phone system:

As many workforces are now distributed across the globe, one of the benefits of virtual phones for small business and large enterprises alike is that they allow you to customize and use multiple phone numbers.

You can choose the kind of number that you’d like, whether it’s a local number, a toll-free number, or a vanity number. Whichever you need, your team members’ can take and make calls using them from whichever device they like—meaning, for instance, that their personal number always remains hidden.

By making calls using a virtual phone system, it’s possible to use a range of devices that your staff probably already have. There’s no need to splash out on any additional hardware.

They can access a full range of business communications features on:

• iPads and tablets
• Wireless IP phones
• Conference phones
• Android or iOS mobile devices
• Desktop PCs or laptops

With the use of virtual phones, your staff can communicate regardless of whether they’re in the office, at home, or commuting. Wherever and whenever important business calls are required, it’s possible to make and take them using a virtual phone system so long as you have an internet connection.

You’ll never miss out on any important business information, no matter where you are.

Communication and collaboration are vital to any business. All of the departments throughout an organization must be able to communicate quickly and effectively to avoid holdups caused by a lack of communication.

With a virtual phone system, teammates can communicate at the click of a button. Need to find out some essential information from a remote colleague? A virtual phone call can help you get the answer you need as quickly as you’d be able to get the answer from your colleague sitting next to you in the office.

Want the many advantages of a great business phone system without the hassle of having tradespeople in your office spending ages trailing wires about to get your new phone system set up?

A virtual phone system is exactly what you need. Forget the days of having to disrupt your office with the installation of physical devices (don’t forget the necessary maintenance, too!). Your staff members can get set up on their own devices at the click of a button.

What should you take into consideration when searching for a virtual phone system that will give your customers and staff exactly what they need?

Your choice of business virtual phone system will depend on:

• The number of employees who will need to use the virtual phone system
• The method of customer service that your customers expect from you
• The allocated budget for your business communications
• The quality of your internet connection
• The features you actually need now and what you’ll need in the future—considering this will help ensure that you’re not paying for more than you need and that you get a system that will grow with your business
• The reliability of any system you’re considering—search for a virtual phone system that offers at least 99.99% uptime
• The customer support that’s provided

Reviews from existing users of a virtual phone system may also play a role in helping you decide whether it’s the right fit for your business.

RingEx from RingCentral is more than just a virtual phone system—it’s a web-hosted communications suite that adjusts to your organization’s needs. For the increasingly mobile and collaborative work landscape, our unified communications platform is a powerful tool to have.

The best part is that all sorts of companies, whether they’re global enterprises or local small businesses, are just a subscription away from having it.