Virtual Phone System

Virtual phone numbers and a complete business phone system in one platform

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What is virtual phone system?

A virtual phone system is a cloud-based phone system that enables users to make and receive calls from anywhere using their laptop or mobile device. It provides organizations mobility and flexibility traditional on-premise systems are not able to achieve. It requires no hardware because the service is delivered via the internet with affordable plans and pricing.

Virtual phone systems combine the best of traditional landlines—secure lines and clear call quality—with the mobility and flexibility of modern web applications. It allows virtual phone system providers to offer more to businesses compared to traditional systems, which pretty much limit the service they can provide to a single location.

Colleagues using virtual phone system for team collaboration
Cloud phone system in mobile and laptop

Why use virtual phone system

On-premise phone systems

  • Require expensive and bulky hardware like servers

  • Installations are complex and expensive

  • Customers need to commit long term

  • Customers have to pay additional fees for service upgrades

  • Premium customer support requires additional fees

  • Need to hire or call specialized manpower for maintenance

  • Service change requests take a while to process

Virtual phone systems

  • Run over the internet, no hardware required

  • Quick and easy to implement and configure

  • No long-term commitment needed from customers

  • Upgrades and updates are rolled out for free

  • 24/7 customer support is for all customers

  • Manage your phone system from your smartphone

  • Add or repurpose business phone numbers at will

RingCentral is the industry-leading provider of VoIP services

Specially made for business

Access features and functionalities designed to help your business and your workforce communicate better. Get unlimited VoIP and conferencing with features like SMS, faxing, and team messaging.

Mobile and flexible cloud-based system

Make and receive calls, SMS, and fax using your business number on any internet-connected device from any location. No need to use your personal number.

Quick and convenient installation

No need for complicated installations. Have your phone service up and running in a day. Easily configure and manage your phone system from an online dashboard.

Secure and reliable cloud phone system

RingCentral provides your business peace of mind knowing that all your communications are protected during the entire transmission journey. Data travels through encrypted networks with layers of authentication for additional security.

Premium technical support

From day one, RingCentral will assist you in setting up and configuring your phone system. Our award-winning customer support team will provide you with expert technical support, consultations, and best-practice recommendations.

Great value with no hidden costs

Get a single, all-inclusive bill with no hidden costs. RingCentral provides your business with a powerful cloud communications system for one affordable price. No additional fees for premium features.

RingCentral plans for your small business

PAY ANNUALLY AND SAVE UP TO 33%.

Monthly
Annually
save up to 33%
Number of users
1
2-20
21-50
51-99
100-999+
Need more users?
Call:
Not available
Essentials

Message, Phone

$29.99
$19.99
/user/month *
Try free
Buy now
  • Up to 20 users only
  • Business phone or toll-free numbers
  • Unlimited calls within the US/CA*
  • Unlimited business SMS
  • Voicemail-to-text
  • Team messaging
  • Document sharing
Show all benefits
Standard
Message, Video, Phone
$34.99
$24.99
/user/month *
Everything in Essentials PLUS
  • No limit on number of users
  • Business phone numbers in over 100 countries
  • Unlimited internet fax
  • Unlimited audio conferencing
  • Video meetings with up to 100 participants
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Popular integrations including
    Office 365, G Suite, Slack,
    and more
  • 24/7 support
Show all benefits
Ultimate
Message, Video, Phone, Open Platform
$59.99
$49.99
/user/month *
Everything in Premium PLUS
  • Device status reports
  • Device status alerts
  • Unlimited storage**
Show all benefits
Compare plans

Business phone or toll-free numbers

One phone number for calling, team messaging, and video meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
Toll-free minutes
Toll-free minutes are per account regardless of number of lines. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min.
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100
1,000
2,500
10,000

Unlimited calls within the US/CA*

Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
Learn more

Unlimited Business SMS

Use your business phone number to send unlimited one-to-one or group SMS/MMS.
Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.

Visual voicemail and voicemail-to-email

Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
Learn more

Team messaging

Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
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Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.

Call management and phone system
administration

Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
  • Answering rules
  • Call forwarding
  • Call transfer
  • Call screening
  • Call flip
  • Call logs
  • Presence
  • Notifications
  • Shared lines*
  • Call park
  • Intercom
  • Paging
*Not available with Essentials.
Learn more
Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
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High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
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Call log reports

Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
Learn more
Phone rental options: desk and
conference phones
Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
Learn more

Unlimited internet fax

Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
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Unlimited audio conferencing

Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.

Video meetings and participants

Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200)
Premium with RingCentral Meetings (up to 100)
Standard with RingCentral Video (up to 100)
Standard with RingCentral Meetings (up to 4)
Up to 100 people
per video meeting
Up to 200 people
per video meeting
Up to 200 people
per video meeting
High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
Learn more
Quality-of-service reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.
Learn more
Popular integrations including Office 365,
G Suite, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
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24/7 support
Unlimited chat and phone support.

Multi-level auto attendant

Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department.
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Professional implementation
Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
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Call recording

Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
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On-demand
Automatic
Automatic
Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
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Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
Learn more
Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
Hot desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Advanced call handling including whisper, barge, and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
Real-time analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of RingCentral Office into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
Learn more
Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of RingCentral Office into your vertical's business apps such as Canvas, Smarsh, etc.
Learn more

Developer platform and custom integrations

RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Visit Developer Portal
Device status reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
Device status alerts
Set up automated monitoring rules and receive notifications when devices are offline.
Unlimited storage**
Store an unlimited** amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, and recordings. **Retention period applies.

Frequently Asked Questions (FAQ) about Virtual Phone System

Small business virtual phone system

Get a powerful, all-inclusive virtual phone system packed with features that will improve business efficiency at exponentially reduced costs.

RingCentral offers a full-featured virtual office communications solution for businesses looking to ditch old and costly wired telephone service. Its advanced functionalities are available to large international corporations and one-man startups alike, regardless of niche or industry. Whether it’s for real estate, the financial sector, healthcare, or the manufacturing industry, RingCentral is able to help thousands of companies streamline their workflows and maximize efficiency by constantly developing and improving modern communications technology to meet the growing demands of its users.

Because it uses the internet to deliver these functions, RingCentral is able to offer enterprise-level capabilities to smaller businesses without having to make them purchase the expensive and complicated hardware associated with traditional business phone systems. The platform is hosted in redundant and secure remote data centers, thus eliminating the need for businesses to pay for costly PBX equipment, while ensuring minimal downtime. RingCentral offers simple subscription-based solutions, so you get one complete package, starting with your own business number, voicemail inbox, fax capabilities, SMS functionality, chat, and a boatload of other features, with reasonable monthly fees depending on your requirements.

Virtual business phone systems with standout features.

The RingCentral virtual phone system is full-featured, flexible, and ideal for highly mobile individuals. As long as there’s an available internet connection, users can log in to their accounts and use all the features in their communications suite even while on the go.

With a cloud-based solution that isn’t tied to specific devices and advanced call forwarding options that can be customized for various situations, staff members no longer have to worry about missing calls when they are not at their workstations. They’ll still be able to make or receive calls and even join conference calls as if they’re in the same room as their coworkers.

Businesses can specify answering rules and fully customize how incoming calls to company numbers are received depending on the time of day. For instance, calls made during office hours will be immediately routed to the company’s office lines and distributed to the right departments or extensions, while those made after business hours will be automatically forwarded to voicemail. You can even use a different custom greeting for your company’s auto attendant, on-hold music and messages, and voicemail greetings. Use professionally recorded greetings to add a flair of sophistication.

Other useful features include the auto-receptionist, extensions, dial-by-name company directory, conferencing, HD video, advanced call management capabilities, team collaboration tools, and many more. To make use of these business features on PCs, laptops, or smart devices, subscribers only need to download the apps compatible with their respective operating systems.

Make your business communications stand out with a virtual phone system subscription from RingCentral. Sign up or talk to a solutions specialist to get started today.

Flexible and mobile virtual phone numbers

Aside from advanced call management capabilities, RingCentral is able to provide organizations with virtual phone numbers that they can purchase and assign to employees or departments immediately. No need for new cables and lines.

The service also has a variety of options when it comes to numbers for virtual business phone lines including:

  • Toll-free numbers - For companies who want to establish a national presence.
  • Local phone numbers - For companies who want to build a relationship with the local community
  • International phone numbers - For companies who are building their presence in another country
  • Vanity phone numbers - For companies who want to use their company numbers for branding, or to simply make it easy to remember for customers.

The best part is that these telephone numbers can be accessed by users from anywhere as long as they have internet connection. They can use their business phone number to call, text, and fax straight from their personal cell phone through the RingCentral mobile app.

Virtual phone system for full control of your business

Choose only the service that gives you more control over your business phone system.

RingCentral’s virtual phone system is a web-hosted communications suite that adjusts to your organization’s needs. Since the service is hosted in the cloud, the phone number that comes with each reasonably priced plan becomes a virtual office phone number that can be accessed from anywhere as long as an internet connection is available.

For the increasingly mobile and collaborative work landscape, this can be a powerful thing to have. The best part is that all sorts of companies, whether they’re nationwide enterprises or local small businesses, are just a subscription away from having it.

Inside the RingCentral platform lies an intuitive dashboard that allows you to manage both incoming and outgoing phone calls better. You’ll get an overview of what’s happening within your phone system, plus direct access to all the controls and features you can use within your plan.

The Auto-Receptionist feature ensures that all calls are automatically answered and routed to the correct virtual extensions, while other advanced features like call screening, caller ID, and call forwarding give your employees more options for handling calls. Apart from these, it already includes related capabilities like internet fax, business SMS, and voicemail so you won’t need a separate service for any of them.

Use the RingCentral App on your computers and mobile devices anytime, anywhere.

A virtual telephone system with amazing apps and integrations.

Use the RingCentral App on your computers and mobile devices anytime, anywhere.

The mobile app, which is available in both Android™ and iOS® versions, is free to use on your mobile devices. You can make outgoing calls from your personal personal cell phone without using up your mobile carrier minutes or call credits. This app also allows your staff to view, organize, and share SMS, faxes, and voice messages from anywhere to boost your mobile business communications even further.

The desktop app, on the other hand, can be installed on your laptop or PC to become a full-featured softphone that will eliminate the need for any hardware.

Additionally, the RingCentral virtual phone system seamlessly integrates with the most commonly used business productivity applications like Google Cloud, Microsoft Office 365™, and Salesforce® among others. This lets you add a communication component to your favorite business apps, removing the need to shift from one app to another as you work.

With these integrations, you can use RingCentral straight from your favorite business app, which can help improve your workflow and aid you in increasing your overall productivity.

RingCentral gives you more than an easy-to-manage communications system for your business. It also ensures you can compete more effectively within your industry. So why not gain every advantage with the support of a powerful RingCentral virtual phone system under your control?

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