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RingCX apps and connectors
RingCX apps and connectors
Connect RingCX to popular CRMs
Salesforce Connector
A native integration to Salesforce to access all RingCX features within Salesforce
Enhance workforce engagement with AI
Unite agents with AI
Delivers happier customers, increased revenue, and perfect conversations on every call.
Maximize agent engagement
Empowers employees to be brand guardians and deliver AI-fueled business intelligence across the company

1 rating

Voice apps and integrations
Extract more value from your voice interactions with customers using this apps and integrations.
AutoReach
autoreach
Outbound contact center helping thousands of agents drive more conversations with the right people.
Avoma for Ringcentral
Avoma, Inc.
Capture customer conversations, generative AI meeting notes, AI Coaching assistance, get actionable insights and increase revenue.
Calabrio ONE
Calabrio
The Calabrio ONE workforce optimization suite will help you maximize agent engagement, boost efficiency, and exceed customer expectations.

1 rating

CAR (Compliance Assured Recording)
Citycom Solutions
Compliant cloud recording & storage, assuring regulatory requirements are met
Contact Center Voice
RingCentral, Inc.
Connect agents directly to Contact Center via your Chrome web browser
Convin
Convin
Improve business output of your customer-facing teams: Sales, Support, and Collections.
CR (Cloud Recording)
Citycom Solutions
Secure and reliable application which captures and analyses your voice recordings
Engage Voice Pipedrive
RingCentral, Inc.
Enhance PipeDrive with RingCentral Engage Voice communications capabilities and create a more collaborative CRM experience.
Floatbot AI Agent (IVA)
Floatbot, Inc
Automate customer support, inbound and outbound calls with AI agents (IVA) deployed on voice and digital (chat, SMS/text) channels.
FocalPoints Interaction Analytics
Untangl
Change your business with deep insights extracted from your customer interactions
Freshdesk Premium CTI
Loyally2349A50B-6A6C-4159-B8ED-C9BCA202A277
This premium app provides all the wonderful features that the Office widget offers, but from inside your Freshdesk!
Icore PerfexCRM
Icore Software Technologies
Fetch call log, call recording and SMS information to PerfexCRM
InsuredMine CRM
InsuredMine
The best insurance CRM technology solution to grow your insurance agency through sales, engagement, analytics, & mobility.
Liquid Voice
Liquid Voice2349A50B-6A6C-4159-B8ED-C9BCA202A277
A single pane of glass to view and analyze all your recording interactions, including imported legacy interactions.

2 ratings

PHMG
PHMG
PHMG’s creative, technology-fueled audio branding solutions unlock the power of your most important communication tool.
Pipedream
Pipedream
Integration platform for developers
Professional Voice Overs & Audio Messaging Tools
Snap Recordings2349A50B-6A6C-4159-B8ED-C9BCA202A277
The fastest way to create and manage all your greetings, prompts, music & messages on-hold.
Rafiki.ai
Rafiki
Seamlessly transcribe and analyze calls to enable great customer conversations and win more deals
Real-Time Guidance
Balto Software2349A50B-6A6C-4159-B8ED-C9BCA202A277
Balto unites agents with AI for conversations that deliver results. Start improving conversations when it matters most: in the moment.
RingCentral for Healthcare
RingCentral
Elevate patient experiences and enhance care coordination across the full patient journey with real-time patient EHR data
RingCX for Salesforce
RingCentral
RingCX for Salesforce increases agent productivity through a single desktop to manage interactions, intelligent screen-pops and logs.
RingCX for Zendesk
RingCentral
The RingCX for Zendesk app provides seamless integration between Zendesk and your RingCX contact center.
Voice & Video Analytics
Citycom Solutions
Identifies & surfaces insights from within your business communications
Voxjar
Voxjar
Automate or Augment your call monitoring with ChatGPT powered call evaluations.
Digital connectors, apps and integrations
Use connectors to connect RingCX to the communication channels you have with customers online, or install an app to extend how you engage with customers.
Apple Business Chat
RingCentral, Inc.
Native integration for customer care and conversational trade, fully integrated with Apple ecosystem
Botfuel
Botfuel
A Platform designed for Conversational Marketing.
Botmind
Botmind.io
Botmind helps companies deliver a better customer experience by combining human and artificial intelligence through live chat automation.
Chatlayer.ai
Chatlayer.ai
Automatically handle conversation with virtual assistant from Chatlayer.ai. Drive customer satisfaction and productivity with agents.
Cognigy
Cognigy
Automatically handle conversation with virtual assistant from Cognigy. Drive customer satisfaction and agents productivity.
Digno
Tkxel
Digno is an employee performance and reward system that collects information from integrated applications.
Engage Digital Chatbot Framework for JavaScript
RingCentral, Inc.
Engage Digital Chatbot Framework for JavaScript
Facebook
RingCentral, Inc.
Native integration to handle all public messages from your Facebook Business pages
Facebook Messenger
RingCentral, Inc.
Native integration to interact with your customers on Facebook Messenger, in private conversations.
Floatbot AI Agent (IVA)
Floatbot, Inc
Automate customer support, inbound and outbound calls with AI agents (IVA) deployed on voice and digital (chat, SMS/text) channels.
Google Business Messages
RingCentral, Inc.
Native integration to send & receive messages through Google Search and Google Maps
Google Dialogflow
RingCentral
Automatically answer customer questions with virtual assistant from Google Dialogflow. Drive customer satisfaction and agents productivity.
Google My Business
RingCentral, Inc.
Native integration to centralise and manage all reviews from your Google My Business accounts.
Google Play Store
RingCentral, Inc.
A native integration to centralize and manage all reviews from the Play Store for your Android apps
Instagram
RingCentral, Inc.
Native integration to answer to public comments on Instagram
InsuredMine CRM
InsuredMine
The best insurance CRM technology solution to grow your insurance agency through sales, engagement, analytics, & mobility.
Linc
Linc
Linc is the Complete Omnichannel Conversational AI Solution. Serve Your Customers on Any Preferred Channel in Any Use Case.
Liquid Voice
Liquid Voice2349A50B-6A6C-4159-B8ED-C9BCA202A277
A single pane of glass to view and analyze all your recording interactions, including imported legacy interactions.

2 ratings

Microsoft Bot Framework
Microsoft
Microsoft bot powers conversational AI. Improve agent productivity and increase customer satisfaction with the Microsoft bot.

1 rating

Phelix AI Fax Inbox Assistant (Healthcare)
Phelix.ai
Phelix's industry leading AI for triaging incoming healthcare faxes, automatically synced with your existing RingCentral fax line and EMR!
Pipedream
Pipedream
Integration platform for developers
RingCX for Salesforce
RingCentral
RingCX for Salesforce increases agent productivity through a single desktop to manage interactions, intelligent screen-pops and logs.
RingCX for Zendesk
RingCentral
The RingCX for Zendesk app provides seamless integration between Zendesk and your RingCX contact center.
Salesforce Connector
RingCentral, Inc.
A native integration to Salesforce to access all RingCX features within Salesforce