Freshdesk Premium CTI for RingCentral
Freshdesk Premium CTI for RingCentral
by Loyally
PREMIER PARTNERThis premium app provides all the wonderful features that the Office widget offers, but from inside your Freshdesk!
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ALSO AVAILABLE FOR
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- Rainbow Office
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Freshdesk Premium CTI app integration for RingCentral
Loyally offers the new CTI between RingCentral and Freshdesk as a premium app, using the new Office widget from RingCentral for a richer, more efficient, and more powerful integration.
This premium version provides the features that RingCentral Office widget offers but from inside Freshdesk! This means you will be able to use all the known features you want like:
- Freshdesk ticket creation/contact search for all calls
- Click to dial
- On-screen caller info
- Call Transfers
- Voicemail recordings/missed calls
- Queue insight
- Conference calls
- Recording calls
- Call transfers
- and more!
Requirements
Price: $12.0/agent/month
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