Freshdesk Premium CTI app logo
Freshdesk Premium CTI for RingCentral
by Loyally
PREMIER PARTNER

This premium app provides all the wonderful features that the Office widget offers, but from inside your Freshdesk!

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ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Freshdesk Premium CTI app integration for RingCentral

Loyally offers the new CTI between RingCentral and Freshdesk as a premium app, using the new Office widget from RingCentral for a richer, more efficient, and more powerful integration.

This premium version provides the features that RingCentral Office widget offers but from inside Freshdesk! This means you will be able to use all the known features you want like:

  1. Freshdesk ticket creation/contact search for all calls
  2. Click to dial
  3. On-screen caller info
  4. Call Transfers
  5. Voicemail recordings/missed calls
  6. Queue insight
  7. Conference calls
  8. Recording calls
  9. Call transfers
  10. and more!

Requirements

Price: $12.0/agent/month

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