Freshdesk Premium CTI app logo
Freshdesk Premium CTI for RingCentral
by Loyally
2349A50B-6A6C-4159-B8ED-C9BCA202A277PREMIER PARTNER

This premium app provides all the wonderful features that the Office widget offers, but from inside your Freshdesk!

RATINGS AND REVIEWS
Be the first to write a customer review
CATEGORIES
PRODUCTS
HELPFUL LINKS
ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Freshdesk Premium CTI app integration for RingCentral

Loyally offers the new CTI between RingCentral and Freshdesk as a premium app, using the new Office widget from RingCentral for a richer, more efficient, and more powerful integration.

This premium version provides the features that RingCentral Office widget offers but from inside Freshdesk! This means you will be able to use all the known features you want like:

  1. Freshdesk ticket creation/contact search for all calls
  2. Click to dial
  3. On-screen caller info
  4. Call Transfers
  5. Voicemail recordings/missed calls
  6. Queue insight
  7. Conference calls
  8. Recording calls
  9. Call transfers
  10. and more!

Requirements

Price: $12.0/agent/month

Featured in
Premier Partners
Learn about the apps created by our premier partners.
Message
Find apps to bring added value to your team messaging experience.
Engage Voice
Learn more about the integrations that connect RingCentral Engage Voice with external systems.
Phone
Find apps that extend the value of your RingCentral phone and voice service.