RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center
RingCentral Contact Center Voice uses WebRTC to send and receive phone calls from the Contact Center anytime, anywhere directly through their chrome browser:
RingCentral Contact Center Voice acts as the bridge between the Contact Center and RingCentral Office to provide high quality voice experiences that ensure a good experience for your customers and are easy to use for your agents.
When authorized, this app will be granted the following permissions:
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|VoIP Calling||Register VoIP-enabled devices, and make and receive VoIP calls|
|Read Client Info||View client application provisioning information|