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We work with select partners to help make purchasing and integrating third party solutions even easier. The following services may be purchased directly through RingCentral by contacting your customer representative.
Compliance management and insights
Theta Lake
AI-based compliance for chat, SMS, fax, voice, and video. Including capture, compliant archiving, eDiscovery, and data leakage detection.

1 rating

Liquid Voice
A single pane of glass to view and analyze all your recording interactions, including imported legacy interactions.

2 ratings

Call management and analytics
Bridge Operator Console
Increase operator productivity and call handling with this powerful attendant console.

1 rating

Shadow All-In-One Analytics
Scalable analytics for messages, video & phone, real-time agent/queue dashboards, call recording replay, and alert notification.

6 ratings

Agent assist, IVA, and WFM/ QM
Balto
Balto unites agents with AI for conversations that deliver results. Start improving conversations when it matters most: in the moment.
Cognigy
Automatically handle conversation with virtual assistant from Cognigy. Drive customer satisfaction and agents productivity.
Omilia
Conversational AI for enhanced customer service fulfillment.
Calabrio ONE
The Calabrio ONE workforce optimization suite will help you maximize agent engagement, boost efficiency, and exceed customer expectations.

1 rating

SMS text messaging
Textel
SMS text messaging solutions for contact center and localized international numbers.
Healthcare and payment solutions
RingCentral for Healthcare
Elevate patient experiences and enhance care coordination across the full patient journey with real-time patient EHR data
Eckoh
Secure customer engagement solutions including secure call recording and payment IVR.