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Salesforce
RingCentral
Empower your Salesforce system with cloud communications capabilities and create a more collaborative CRM experience.
7 ratings
Chorus.ai
Chorus.ai
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Chorus.ai is the market leading Conversation Cloud, built to securely capture, store and analyze your team's calls and meetings.
Shadow All-In-One Analytics
Resource Software International Ltd. (RSI)
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Scalable analytics for messages, video & phone, real-time agent/queue dashboards, call recording replay, and alert notification.
5 ratings
Cloze
Cloze
Manage relationships, your inbox, and your contacts in one app.
1 rating
New Relic
RingCentral
Receive application performance alerts from New Relic in a conversation on team messaging.
Prodoscore
Prodoscore
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Prodoscore provides business insights that give you visibility into employee productivity.
Gong
Gong
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Capture customer interactions, understand what was said, and deliver insights.
DVSAnalytics WFO & Analytics
DVSAnalytics, Inc.
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
amoCRM
amoCRM
Call leads and customers in one click inside amoCRM.
serviceminder.io
Acuere Software LLC
Track marketing efforts, deliver professional online proposals directly to clients, capture leads, and more.
PunchAlert
Punch Technologies, Inc.
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Monitor for 911 calls and alert your internal safety team through PunchAlert
Chatlayer.ai
Chatlayer.ai
Automatically handle conversation with virtual assistant from Chatlayer.ai. Drive customer satisfaction and productivity with agents.
Talkwalker
Talkwalker
An impactful social listening and analytics platform that helps you protect, measure and promote your brand.
Yactraq-Speech Analytics
Yactraq
Founded in 2010, Yactraq is a leading audio mining and speech analytics provider based in Vancouver, Canada
fireflies.ai
fireflies.ai
Fireflies will automatically transcribe calls made on your soft phone/dialer and make them searchable.
Liquid Voice SmartExperience
Liquid Voice
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Capture, analyze, and replay every interaction in your organization to ensure compliance and CX
Dubber
Dubber
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Record, replay and reveal insights from all your crucial business conversations powered by Dubber & Voice Intelligence!
Cognitive View
Cognitive View
Cognitive View monitors call recordings to help you understand customer experience & compliance adherence.
Aigent Real-Time Assistant
Aigent Inc.
Enhance your account with a real-time conversational AI to make every agent your best agent, anytime and anywhere.
1 rating
Shadow Agent
Resource Software International Ltd. (RSI)
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Shadow Agent brings call center features to call queues & agents and forced account codes to users in professional firms.
5 ratings
ChronicCareIQ
ChronicCareIQ
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Operationalize CCM and RPM programs with ChronicCareIQ - a comprehensive Care Management platform
Creatio
Velvetech, LLC
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Enhance customer experience and boost your contact center productivity with Creatio.
AI-Powered Call Analytics
Velvetech, LLC
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Enjoy transparency of your Contact Center operations with AI Call Analytics in your CRM.
Xima
Xima Software
Xima's technology empowers contact centers to gain insights by analyzing and visualizing data, leading to better customer satisfaction.
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