Empower your Salesforce system with cloud communications capabilities and create a more collaborative CRM experience.

Chorus.ai is the market leading Conversation Cloud, built to securely capture, store and analyze your team's calls and meetings.

Scalable analytics for messages, video & phone, real-time agent/queue dashboards, call recording replay, and alert notification.

Manage relationships, your inbox, and your contacts in one app.

Receive application performance alerts from New Relic in a conversation on team messaging.

Prodoscore provides business insights that give you visibility into employee productivity.

Capture customer interactions, understand what was said, and deliver insights.

DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.

Call leads and customers in one click inside amoCRM.

Track marketing efforts, deliver professional online proposals directly to clients, capture leads, and more.

Monitor for 911 calls and alert your internal safety team through PunchAlert

Automatically handle conversation with virtual assistant from Chatlayer.ai. Drive customer satisfaction and productivity with agents.

An impactful social listening and analytics platform that helps you protect, measure and promote your brand.

Founded in 2010, Yactraq is a leading audio mining and speech analytics provider based in Vancouver, Canada

Fireflies will automatically transcribe calls made on your soft phone/dialer and make them searchable.

Capture, analyze, and replay every interaction in your organization to ensure compliance and CX

Record, replay and reveal insights from all your crucial business conversations powered by Dubber & Voice Intelligence!

Cognitive View monitors call recordings to help you understand customer experience & compliance adherence.

Enhance your account with a real-time conversational AI to make every agent your best agent, anytime and anywhere.

Shadow Agent brings call center features to call queues & agents and forced account codes to users in professional firms.

Operationalize CCM and RPM programs with ChronicCareIQ - a comprehensive Care Management platform

Enhance customer experience and boost your contact center productivity with Creatio.

Enjoy transparency of your Contact Center operations with AI Call Analytics in your CRM.

Xima's technology empowers contact centers to gain insights by analyzing and visualizing data, leading to better customer satisfaction.