Choose the best business phone service for your small business

Surprisingly affordable unified communications solution. Ideal for productivity.

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An owner using RingCentral app phone service for her small business

Business phone lines that never miss a call—or an opportunity

Comprehensive easy-to-use mobile app ideal for on-the-go entrepreneurs

Extend your reach with flexible virtual phone system features

Every organization has a unique set of needs when it comes to communications solutions.

This includes a full suite of services such as:

  • a business phone line and phone number (local or toll free) that users can access from their cell phone or mobile device
  • a telephone service with unlimited calling and call forwarding
  • auto attendant with call routing that also has options for professionally recorded greetings for on-hold messages and voicemail
  • text messaging and
  • an internet fax service.
Unified communication platform in mobile phone

What is the best virtual phone service?

The best virtual phone service can be different for each business. Each has their own business communication needs that is not necessarily the same with other organizations

RingCentral, however, is one of the top-rated services and is rated highly among small businesses, as well as enterprises.

One of the reasons for this is because RingCentral has gone beyond the basic virtual phone service by developing a unified communications solution that meets most, if not all, communications needs of businesses of all sizes.

Aside from providing a reliable telephony and call management system, RingCentral provides other useful communication and collaboration tools like online meetings and team messaging features.

The best part is that all these can be accessed from one unified platform, removing the need to switch from app to app for different modes of communication.

A woman using VoIP application on her mobile phone

What is the best phone service for small businesses?

There is not a single best phone service that would work for all small businesses, but in many cases, a virtual phone service provides SMBs the advantages of low cost, ease of use, and flexibility to take business calls from anywhere and any device.

Instead of opting for an on-premise system that requires businesses to buy expensive hardware and host the service themselves, they can subscribe to a virtual business phone service provider like RingCentral. That way, they can access and use the technology from anywhere, which gives businesses more flexibility and mobility they simply cannot get from on-premise systems.

Small business phone service that works with desk phones, personal computers and smartphones

Get a big business phone solution on a small budget

Equip your organization the same tools that large companies use to grow their business. Because everything is in the cloud, you get all the benefits of a robust and versatile business telephone service without being responsible for its management and oversight. RingCentral manages your communications for you, for one fixed cost that’s surprisingly affordable and budget-friendly. Get started with a 15-day free trial.

RingCentral App interface on a desktop computer and cellphone

What is RingCentral, and what can it do for you?

RingCentral is a company that offers business VoIP, a cloud-based phone service provider that enables you to stay connected anytime, anywhere.

A low-maintenance, high-performance unified communications solution, it’s ideal for smaller companies with limited resources.

Businesses that see the greatest return on investment from this would be organizations that:

  • Require a reliable and secure business phone system
  • Plan to add staff
  • Have employees who spend significant time in the field
  • Have a limited IT budget
Welcome to RingCentral: Simpler Communications video

How to choose the right business phone system

Choosing the right business phone system for your organization is not easy. There are a lot of providers out there that claim to be the best, but their service ultimately falls short of what businesses need.

To help you out, here are some of the things that you should look for when evaluating a virtual phone service:

  • Communication and collaboration features beyond basic virtual phone service

    Do not limit your business to the basics. While having a VoIP and cloud PBX to help you fully take advantage of virtual phone numbers is great, there is a lot more to cloud communications that can benefit your business.

    RingCentral, in fact, has most if not all the features you need to communicate internally and externally. Aside from a cloud-hosted phone system, RingCentral also features a powerful team collaboration and messaging app. From there, you can form teams, share files, and even manage tasks. It also includes a powerful online meetings app with screen sharing. This feature lets you host or join an audio or video conference call from anywhere, on any device and ensures that you and your co-collaborators can get on the same page even if you’re not operating from the same place.

  • All the communication tools you need in one platform

    In the past, you had to get a different provider for each virtual communication need. Aside from your virtual phone service, you had to get a separate online meetings provider and a separate team messaging app. This does not even include the non-communication tools like your customer relationship management (CRM) software. As a result, users are getting app overload from the many apps they have to use.

    Fortunately, the RingCentral app (for desktop and for mobile) acts like your central communications hub. From the app, you can make and receive calls, access your voicemail, message your team, and even start an online meeting instantly. You can do all those and more without ever leaving the RingCentral app.

  • A phone service that integrates with your business apps

    Look for a business communications solution that plays nice with your other business apps.

    Whether you are using the popular Salesforce CRM or productivity apps like Google for Work and Office 365, there is an available RingCentral integration available in the App Gallery, which allows you to use your phone system from within the business app itself.

    If your business is using custom-made apps, you can still add communication components to it. There are different RingCentral APIs that you can use to add calling, faxing, SMS, and other functions to your own business app.

  • A reliable hosted phone system

    A virtual phone system that is always down and unavailable is worse than useless to a business—it is a huge liability. Instead of helping the organization, it contributes to the negative perception of a company because it will seem that they are unreachable to customers.

    That is why RingCentral hosts its service in multiple servers in multiple data centers across the US. This ensures redundancy of service. If one server or data center fails, you can be assured there is a whole other set of servers and data centers that can take over and keep the service running.

  • Secure virtual phone service

    One of the disadvantages of using a virtual phone service is that your data—like voice, fax, or SMS—will be going through a public network like the internet. This makes it susceptible to being intercepted by third parties while they’re being transmitted.

    RingCentral makes sure that does not happen to your business. By employing high-level encryption, your important information is protected from breaches during IP transmissions and even when data is at rest at endpoints like the RingCentral app on desktop or mobile.

    In addition to this, RingCentral employs an overall comprehensive security strategy that includes regular data center audits, multi-factor authentication (MFA), built-in service layer fraud protection, and more. This gives subscribers peace of mind in going virtual with their telephone service and other communications needs.
Small business owner making team calls using RingCentral App on mobile

Be more mobile with the RingCentral App

You’re responsible for building and managing a thriving business. If on any given day your company is being run out of a hotel room, a coffee shop, or your car, so be it. Your on-the-go lifestyle demands that you be reachable at any time, anywhere. As one of the leading small business phone service providers, RingCentral’s communications solution is mobile-ready and ideal for bring your own device (BYOD) initiatives. With the RingCentral for iPhone or Android mobile app, you’re empowered to work the way you want while maintaining a unified business identity. Use your company numbers to communicate directly from your cell phone. Look big while remaining agile and able to respond instantly.

Partial list of integrations with SMB productivity apps

Integrate with your favorite business applications

If you use Google for Work or other popular business applications, you’re going to like what we can do for you. Make and receive calls and texts without leaving Gmail. Click to dial phone numbers that appear in emails, documents, and web pages. Schedule online meetings (video and web conferencing) from within Google Calendar. You can even fax documents directly from Google Docs and Microsoft Outlook, Word, and Excel. All of these come free with your RingCentral VoIP phone solution.

Customizable virtual PBX solution

Remain in control of your phone service, always

With our communications solution, you get none of the capital equipment or hardware costs associated with legacy business phone systems. All-inclusive pricing gives you a fixed, predictable cost with little to manage. There are no setup fees and there are free implementation advisors. If you choose to purchase desk VoIP phones, you can expect them to arrive pre-configured. Our cloud phone service has built-in redundancy to keep your data safe and ensure automatic failover in the event of an outage. Even upgrades are automatic, with no discernible disruption of service.

Phone service that can be scaled as you grow

Plan for growth with a scalable phone service

Growing your company is made easier with the right call technologies. When your success leads you to outgrow your solution, RingCentral is ready to help you step up to the next level. In all facets of your organization, at every stage, we’ve got you covered.

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Six good reasons to choose RingCentral small business phone service


You’re on a tight budget, so you’ll find our transparent, all-inclusive pricing easy on your wallet.

Easy to use and set up

Our intuitive menu makes setting up extremely easy. Phone system features can be optimized to work the way you work, even from your smartphone.


Go on the road with powerful features in the palm of your hand. Our mobile app is available for iOS and Android devices.


You can’t afford to have your phones go down. We have servers in multiple locations to prevent outages and data loss.


This cloud-based, virtual phone system works with a multitude of useful cloud applications, including Google Docs and Gmail.

24/7 Free Support

Your workday doesn’t adhere to normal office hours, and neither does your communications solution. Have questions or need help? We’re available.

RingCentral offers companies more than just a business phone system; it provides a reliable, secure, and complete unified communications solution. It checks all the boxes of the communications needs checklist that businesses of all sizes have.

More resources about VoIP and Internet Phone services

VoIP Main (Software)

What Is VoIP and How It Works

VoIP Caller

VoIP Phone Systems

VoIP Provider

VoIP Network

Internet Phone Service

Virtual Phone Service

How Virtual Phone Call Works