Find out all the latest news, new partnerships and customer success stories from the leading cloud-based communications and collaboration company.
We are excited to introduce our new call handling enhancements, specially designed to empower small and medium-sized businesses. With a commitment to user-friendly design, we’ve improved our call handling to … Read more “Introducing More Intuitive and Empowering User Call Handling”
2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly proud of what our teams have accomplished and the support from throughout the company. … Read more “Now available: The 2022 RingCentral Impact Report”
Customer experience is critical to business success today. Companies that are doing it well in 2023 know one thing for sure: technology can be a huge help. Streamlined workflows also … Read more “Top Customer Experience (CX) Innovations: Summer 2023”
By Michael Helmbrecht (VP of Product Management) We’re excited to announce that RingCentral is acquiring products from Hopin, a leading provider of audience engagement software solutions, which includes the award-winning … Read more “Transforming the Future of RingCentral Video Collaboration with the Acquisition of Hopin Events and Session Platforms”
No matter the size of the organisation, providing a great customer experience (CX) should be a priority. Research shows: 4-8% higher revenue for businesses excelling at CX 92% higher CX … Read more “Announcing RingCX: An AI-Powered, Agile, and Complete Contact Centre”
The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent years, AI has gone mainstream. For most of us, it’s no longer a science … Read more “How UK Workers Feel About AI and What It Means for Your Business”
With more than 7+ billion calls clocked on RingCentral each year, our app has become a cornerstone for businesses to communicate with customers, partners, and employees alike. Today, guided by … Read more “Say Hello to RingCentral’s Redesigned App”
In a world that is recalibrating post-pandemic, the work revolution is not just underway, it’s turbocharged. The current macro is forcing austerity measures and the AI surge has transformed the … Read more “Q2 @ RingCentral: A Quantum Leap in Microsoft Teams Experiences, Frontline Communications & More”
Today, we are proud to announce RingCentral is the first global cloud provider to offer fully compliant cloud phone system services in India. RingCentral passed key regulatory certifications by the … Read more “RingCentral Becomes the First Compliant Cloud Telephony Provider in India!”