Get the latest unified communications (UC) technology news, trends, tips, how-to, and practical advice. Expand your ideas about cloud-based UC.
Part of what makes team messaging an essential communication tool is its convenience. You can leave a message, link, or file for a colleague at any time, and they can … Read more “Embrace the Emoji: A Fun and Efficient Way To Respond to Team Messages”
Do you need a way to make better phone calls via Microsoft Teams? You aren’t alone. Many businesses rely on Microsoft Teams to communicate and collaborate remotely today – but … Read more “Microsoft Teams Direct Routing: A Helpful Guide”
As many businesses across the world have switched to hybrid working, the number of Microsoft Teams’ worldwide monthly users has grown to over 280 million. Despite its popularity, though, Microsoft … Read more “5 Qualities To Look For in a Microsoft Teams Direct Routing Provider”
Highlights: Global outages continue to plague Microsoft Teams and its users, shutting down communications for hours at a time. Microsoft Teams 99.9% uptime SLA for its core service translates to … Read more “Microsoft Teams Direct Routing: Why you need 99.999% reliability”
Highlights: The built-in telephony in Microsoft Teams – and its respective Calling Plans – often don’t meet the needs of enterprise users. Direct routing connects third-party telephony carriers into Microsoft … Read more “5 Reasons To Add RingCentral Cloud PBX to Your Microsoft Teams”
The rise of hybrid working has made it essential for companies of all sizes to invest in effective cloud communication tools. These keep remote teams connected and productive. However, as … Read more “7 Benefits of Partnering With a Single Communications Vendor”
ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft Teams, integrated telephony is the name of the game. That’s … Read more “The Right Call for Microsoft Teams”
Everyone’s moving their communications to the cloud…but what’s the best, most cost-effective (and secure) way to move your business? Working with a trusted cloud communications provider like RingCentral is a … Read more “An Introduction to RingCentral Professional Services”
Consider a paramedic updating nurses in the hospital on a patient’s condition or a retail worker requesting more stock from the warehouse. These frontline workers are usually burdened with carrying … Read more “Next-Gen Communications for Frontline Workers”