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Unified Communications - Collaboration Blog

Get the latest unified communications (UC) technology news, trends, tips, how-to, and practical advice. Expand your ideas about cloud-based UC.

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  • UC - Collaboration

Embrace the Emoji: A Fun and Efficient Way To Respond to Team Messages

Part of what makes team messaging an essential communication tool is its convenience. You can leave a message, link, or file for a colleague at any time, and they can … Read more “Embrace the Emoji: A Fun and Efficient Way To Respond to Team Messages”

Samantha Clayton
Samantha Clayton Author
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  • UC - Collaboration

Microsoft Teams Direct Routing: A Helpful Guide

Do you need a way to make better phone calls via Microsoft Teams? You aren’t alone. Many businesses rely on Microsoft Teams to communicate and collaborate remotely today – but … Read more “Microsoft Teams Direct Routing: A Helpful Guide”

Severine Hierso
Severine Hierso Author
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  • UC - Collaboration

5 Qualities To Look For in a Microsoft Teams Direct Routing Provider

As many businesses across the world have switched to hybrid working, the number of Microsoft Teams’ worldwide monthly users has grown to over 280 million. Despite its popularity, though, Microsoft … Read more “5 Qualities To Look For in a Microsoft Teams Direct Routing Provider”

Samantha Clayton
Samantha Clayton Author
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  • UC - Collaboration

Microsoft Teams Direct Routing: Why you need 99.999% reliability

Highlights: Global outages continue to plague Microsoft Teams and its users, shutting down communications for hours at a time. Microsoft Teams 99.9% uptime SLA for its core service translates to … Read more “Microsoft Teams Direct Routing: Why you need 99.999% reliability”

Samantha Clayton
Samantha Clayton Author
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  • UC - Collaboration

5 Reasons To Add RingCentral Cloud PBX to Your Microsoft Teams

Highlights: The built-in telephony in Microsoft Teams – and its respective Calling Plans – often don’t meet the needs of enterprise users. Direct routing connects third-party telephony carriers into Microsoft … Read more “5 Reasons To Add RingCentral Cloud PBX to Your Microsoft Teams”

Samantha Clayton
Samantha Clayton Author
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  • UC - Collaboration

7 Benefits of Partnering With a Single Communications Vendor

The rise of hybrid working has made it essential for companies of all sizes to invest in effective cloud communication tools. These keep remote teams connected and productive. However, as … Read more “7 Benefits of Partnering With a Single Communications Vendor”

RingCentral Team
RingCentral Team Author
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  • UC - Collaboration

The Right Call for Microsoft Teams

ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft Teams, integrated telephony is the name of the game. That’s … Read more “The Right Call for Microsoft Teams”

Severine Hierso
Severine Hierso Author
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  • UC - Collaboration

An Introduction to RingCentral Professional Services

Everyone’s moving their communications to the cloud…but what’s the best, most cost-effective (and secure) way to move your business? Working with a trusted cloud communications provider like RingCentral is a … Read more “An Introduction to RingCentral Professional Services”

Bryan Peddie
Bryan Peddie Author
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  • UC - Collaboration

Next-Gen Communications for Frontline Workers

Consider a paramedic updating nurses in the hospital on a patient’s condition or a retail worker requesting more stock from the warehouse. These frontline workers are usually burdened with carrying … Read more “Next-Gen Communications for Frontline Workers”

Bryan Peddie
Bryan Peddie Author
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Category

Collaboration

GSP

Interviews

Security

Small Business