Get the latest unified communications (UC) technology news, trends, tips, how-to, and practical advice. Expand your ideas about cloud-based UC.
You might be surprised, but the future of telephony is rich and promising. There has been a silent, emerging disruptor in the backdrop of headlining grabbing video meetings, artificial intelligence … Read more “The Future of Telephony: 6 Predictions for 2023”
Advancement in technology in today’s modern age has brought along positive adjustments to several industries, including the employment sector. Today, employers, employees and the entire corporate entity can exchange files, … Read more “What is flexible working and what essential tools do you need to get started?”
As many of us have got a taste for the freedom that home working allows, and we face a cost-of-living crisis that will make UK workers tighten the purse strings, … Read more “50 Small Business Ideas You Can Start at Home”
How many different tools does your business use for communication and collaboration? Over five? Over ten? Research from OpenText shows that 40% of UK workers use four or more apps … Read more “The ‘App Overload’ Problem and How To Get Round It”
Until fairly recently, all PBX and UC technology was on-premises. While this model has served us well in the past, it doesn’t support the way we work today. On-premises solutions … Read more “Why It’s Time To Move Your On-Premises PBX to the Cloud”
As businesses continue to explore how to make hybrid work viable for both in-person and remote employees, it’s important to ensure that their business communications are top-notch and continue to … Read more “More Capabilities That Reduce Employee Burdens and Delight Customers”
Highlights: The hybrid workforce is becoming a mainstay in modern contact centres. Success with a hybrid workforce requires effectively and reliably scheduling agents to ensure optimal agent and customer experiences. … Read more “Simplify Hybrid Agent Scheduling With Purpose-Built Tools”
Your business depends on effective communication and collaboration to succeed. So, you need to give your employees the tools they need to work together productively and provide better experiences for … Read more “VoIP Examples: Top Apps and Use Cases”
You certainly deserve a break. After all, we’re working longer hours than ever, with more meetings in our calendars compared to before the pandemic. Luckily, the summer holidays are right … Read more “Going on Holiday Soon? This Simple Phone Trick Will Keep Your Business Moving”
