Over recent years, businesses have been installing collaboration and communications systems in response to the new requirements of their employees. Accessing these tools from any location at any time has … Read more “How To Optimise Your Business Communications: A Video Series To Understand Everything”
The NHS has long sought to overcome the barriers to delivering smooth, joined-up services. With current communication methods not linking up between departments, primary care is often delivered inefficiently. Ultimately, … Read more “Reforming for Recovery: A New Whitepaper Examining How We Improve Communications in Primary Care”
Optimising the customer experience is one of organisations’ key concerns, and they often focus on improving and simplifying operational processes. But they sometimes forget to investigate an important element that … Read more “Two Minutes To Understand How To Ensure Reliable Business Communications”
Black Friday (and Cyber Monday for that matter) are arguably the most important days of the year for most businesses. That is no different for online businesses. However, many simply … Read more “6 Methods to Prepare for Black Friday”
Today, we’re excited to announce that RingCX, our native contact centre as a service solution, is now Generally Available in the UK, US and Canada. The need for a simplified, … Read more “Announcing the General Availability of RingCX, an AI-first Contact Centre”
RingCentral is thrilled to officially announce the global availability of RingCentral Events, our new events solution designed for creating professional-quality looking experiences (in an effortless way), yet highly engaging. This … Read more “AI-Powered RingCentral Events: Simplifying Event Management From Planning to Execution”
The advent of hybrid working and the increase in the number of communications channels has resulted in companies needing new KPIs and analytics to enable them to manage and optimise … Read more “Two Minutes To Understand How To Manage Your Communications With Advanced Analytics”
If you need to start driving better ROI for your business’s IT projects, you’re not alone. In fact, according to this year’s State of IT report, 50% of organisations plan … Read more “Better ROI for IT Projects: 5 Ways To Get It Done”
The challenges faced by the NHS are no secret. Growing backlogs, continuing difficulties in hiring and retaining staff, and increasing monetary pressures mean that our health and care systems must … Read more “Connect, Communicate and Collaborate: Examining the Crisis of Communications in Secondary Health and Care”