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  • Cloud Communications

6 Steps To Prepare for the PSTN Switch-Off

by Severine Hierso
  • RingCentral News

Team Collaboration: Why It Should Be Your Top Priority This Year

by Louise Newbury-Smith
  • Contact Centre
  • Interviews

Ask the Expert: How Can You Align AX and CX To Solve Queries at First Contact?

by Aurélie Daniel
TeamsApp1-219
  • UC - Collaboration

The Right Call for Microsoft Teams

ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft Teams, integrated telephony is the name of the game. That’s … Read more “The Right Call for Microsoft Teams”

Severine Hierso
Severine Hierso Author
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  • Customer Experience
  • RingCentral News

RingCentral’s Top CX Innovations: Spring 2023

Customer experience is critical to business success today. Companies who do it well know one thing for sure: technology can be a huge help. Whether it’s faster resolution times on … Read more “RingCentral’s Top CX Innovations: Spring 2023”

Aurélie Daniel
Aurélie Daniel Author
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  • Contact Centre
  • Interviews

Ask the Expert: How Can You Align AX and CX To Solve Queries at First Contact?

In the past few years, there have been many changes in customer behaviour and contact centres have had to adapt quickly to keep up. As well as a growing workload … Read more “Ask the Expert: How Can You Align AX and CX To Solve Queries at First Contact?”

Aurélie Daniel
Aurélie Daniel Author
ProServ1-970
  • UC - Collaboration

An Introduction to RingCentral Professional Services

Everyone’s moving their communications to the cloud…but what’s the best, most cost-effective (and secure) way to move your business? Working with a trusted cloud communications provider like RingCentral is a … Read more “An Introduction to RingCentral Professional Services”

Bryan Peddie
Bryan Peddie Author
PTT-UK-blog-header-822
  • UC - Collaboration

Next-Gen Communications for Frontline Workers

Consider a paramedic updating nurses in the hospital on a patient’s condition or a retail worker requesting more stock from the warehouse. These frontline workers are usually burdened with carrying … Read more “Next-Gen Communications for Frontline Workers”

Bryan Peddie
Bryan Peddie Author
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  • RingCentral News

RingCentral Is Now Available in Switzerland and Taiwan!

We’re so excited to share that we’ve continued to expand our global presence so more people can have access to transformative technologies across all their employee and customer experiences! RingCentral … Read more “RingCentral Is Now Available in Switzerland and Taiwan!”

Severine Hierso
Severine Hierso Author
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  • RingCentral News

New RingCentral MVP Features Bring More Telephony Capabilities to Microsoft Teams, Richer Collaboration and More

We’re starting spring with gratitude for our customers and giving back to our users. In these challenging times, we’re delivering innovations that make your work life even more productive and … Read more “New RingCentral MVP Features Bring More Telephony Capabilities to Microsoft Teams, Richer Collaboration and More”

Bryan Peddie
Bryan Peddie Author
A woman bidding farewell to his work colleagues working virtually
  • Tips

How to draft a leaving message for work colleagues

Bidding farewell to work colleagues you have been interacting with almost daily is challenging. Regardless of the circumstances behind their departure, our guide on leaving messages for work colleagues will … Read more “How to draft a leaving message for work colleagues”

RingCentral Team
RingCentral Team Author
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  • UC - Collaboration

10 Most Popular Online Courses on Udemy

Over the past few years, the demand for online learning has skyrocketed. It’s no surprise that when allowed to reflect on life goals and career aspirations, people want the chance … Read more “10 Most Popular Online Courses on Udemy”

RingCentral Team
RingCentral Team Author

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Category

Collaboration

GSP

Interviews

Security

Small Business