Since we switched to RingCentral Contact Centre, Glory’s International Business has centralised our telephony worldwide, making it easy to bring newly acquired firms into our phone environment. We’ve also gained business intelligence through reporting and analytics. And we’re also enjoying significant cost savings.
RingCentral Contact Centre is giving us everything we could hope for in a customer-support solution. It allows our department to run smoothly even with everyone working from home. It gives us the tools to make our agents more efficient and productive.
The award-winning personal injury firm uses RingEX to improve staff workflows and RingCX to create a more efficient intake experience for its team members and clients.
UK’s leading website for law students uses RingCentral Events to attract more students to its virtual events as well as sign up more law-firm partners.
This leading Managed Service Provider uses the RingCentral integration for Microsoft Teams to keep its employees connected to each other and clients even while in the field.
The county government uses RingEX to more quickly direct callers to the right personnel, and they’re using the mobile app’s Push to Talk to keep teams connected and safe in the field.
The highly rated auto-loan specialist uses both the RingEX unified communications and RingCX contact centre solutions to improve efficiencies and the customer experience.
The UK’s leading family of girls’ schools uses RingEX to keep mobile employees connected anywhere and help the schools and office sites more easily manage their own phone systems.
The leading home/durable medical equipment provider uses AI-powered RingSense for Sales and RingCentral Contact Center to dramatically improve the patient experience.
This global provider of call centre outsourcing leverages RingCX to provide clients with generative AI capabilities and more digital communication channels than ever.
Pepper Money is a leading provider of second charge mortgages for homeowners in England, Wales, and Scotland. Pepper Money’s innovative approach to the market has seen it advance funds totalling over £380m since launching, growing rapidly to 26% market share.
Lush Cosmetics leverages RingCentral to streamline its Customer Care operations, improve the caller experience, and even enable automated product refunds by phone.
From increased mobility to streamlined call routing to easy international dialing, Haysmacintyre is finding many ways to improve operations with RingCentral for Teams