Features Overview

See the powerful features available with the cloud phone system for
businesses of all sizes.

Watch video: RingCentral Feature Overview


Available phone numbers

Give your business a local presence, make it easy for customers to contact you, and increase
your brand recognition with a variety of phone number options.

Local numbers

Direct customer calls to a single number, such as a home phone, or take advantage of all the features a cloud-based business phone-system has to offer.

International numbers

International numbers let you create local presence in selected countries through a local or toll-free number in that country.

Cloud PBX

The cloud phone solution for your business revolutionises your phone system administration, call management, and user and caller experience—all at a fraction of the cost of outdated PBX hardware.

Hosted PBX service

Get the power of an enterprise-class phone system without the cost and complexity of PBX hardware. Set up in minutes, not weeks, and control your system to work the way you do. You can access and manage it from everywhere, connect remote teams as if they are in the same room, and give your employees access to phone and fax features wherever they work.


Every local or toll-free RingCentral number includes an auto-receptionist to greet and identify callers, and to direct calls anywhere.

Multi-level IVR

Expand your automated attendant with a flexible phone menu that connects to your employees with self-service access.

User templates

Create and apply batch configurations to multiple users at once. Save your time and repetitive manual effort to streamline your administrative routine.

Music on hold

Keep callers entertained and informed with music and messages on hold.


Extensions create flexible structure to incorporate employees at local and satellite offices, wherever they are. Edit, add, or remove extensions anytime.

Dial-by-Name Directory

A dial-by-name directory gives your business phone system the feel and functionality of a system run by a SGX 100 company.

Phone service and devices

Cloud phone service is easily administered across all your locations, incorporates all your users, includes diverse calling options, and integrates devices smoothly.

VoIP service

Make and receive calls anywhere Internet access is available.


RingOut enables one-touch calling from any phone or Internet-enabled computer.


RingMe makes it easy for customers to contact your business from anywhere in the world.

Desk phones

RingCentral offers the unparallelled quality and reliability of Polycom phones. These IP phones come RingCentral Plug & Ring® ready, with industry-leading voice quality and all the features you expect from an office phone.

Desktop app

RingCentral Desktop App is a comprehensive communication solution with voice, fax, conferencing, and online meetings. There’s no need to use separate applications for day-to-day calls, conferencing, and web meetings. Increase productivity with RingCentral Desktop App’s flexible call management, advanced options, and intuitive interface. Learn More »

Call management

Customise your phone system settings so your callers have a pleasant and productive experience contacting you. Ensure you don't miss calls and that your team has the most advanced features at their command.

Answering rules

Give your business phone system the flexibility to work around any schedule. Answering rules route calls based on a range of options for your company main number, as well as for individual extensions and mailboxes.

Call Forwarding

Always be in the right place, at the right time to take calls. Call forwarding is completely transparent to the caller, and makes it possible for your company to be on-call all the time.

Automatic Call Recording

Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments. You can easily playback and download recordings anytime, or turn off recording feature at your convenience.

Call Flip

With Call Flip you can simply move an on-going call between your desk phone, mobile phone or softphone. Call Flip is easy to setup and offers convenience and flexibility for call handling.

Call Park

Call park lets you hold calls in a virtual location, and retrieve them from any desk phone in your system.

Call screening

Take complete control over who can reach your company. Take calls from particular callers, block specific numbers, and send others directly to voicemail.

Shared Lines

Share one phone number across multiple phones. Answer calls from any phone.


With Intercom you can make announcements to colleagues on desk phones across your office locations.

Call logs

RingCentral call logs keep a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialled, and the time, date and duration of the call.

Message alerts

Get instant notifications for voice and fax messages by email or our real-time call management application, Softphone.

Missed call notifications

Get notified when you miss a call.

Voicemail and greetings

Create and modify business voicemail inboxes and greetings with ease. Access your voicemails with the latest tools for receiving messages in the format of your choice.


RingCentral voicemail ensures that your company will never miss a customer call.


RingCentral's voicemail-to-email empowers you to receive voicemail messages in emails and listen to them on the go.

Visual voicemail

Visual voicemail allows you to easily manage your voicemail in your online account, on your PC or Mac Softphone, and even on your mobile phone using our free app.


Use greetings to establish your brand and enhance your company's image.


Online meetings empower you to hold conversations, share presentations, and collaborate around the world—as part of your complete cloud phone solution.

Online meetings

Share from your desktop, websites, PowerPoint presentations, spreadsheets and more with team members and customers. Learn More »

Internet Fax

The evolution of fax has no hardware and no separate number. Send and receive faxes from multiple sources with advanced updates and logs.

Internet Fax

Send and receive faxes from your PC, mobile phone, Microsoft Office, cloud storage providers, such as Dropbox and much more.


Your cloud-based phone system is ready to travel on your mobile devices, including your laptops. Work where you want, how you want.

RingCentral for iPhone/iPad

Enjoy your freedom and take your phone system with you, with advanced features including fax and conferencing and more. Learn More »

RingCentral for Android

Enjoy your freedom and take your phone system with you, with advanced features including fax and conferencing and more. Learn More »