RingCentral for Small Businesses

The small business phone system, trusted by over 400K businesses

Talk, text, meet and fax from one complete cloud phone system.
Never miss a call, and stay connected with one reliable app.
Set up in minutes, and run your business from anywhere, on any device.

Female store employee checks her phone for SMS and call notifications from the RingCentral app

A man with glasses and a beard smiles while using a smartphone. A digital overlay shows a fax being sent with details like recipient email and urgency.

A man using a plasterer. An overlay of a business SMS on the RingCentral App

A doctor in a white coat writes at a desk, using a clipboard. An AI chatbot is visible, showing a conversation about rescheduling an appointment.

Group of images: A woman receiving a text message about the status of her order; A woman using her laptop to chat with customer support; A female doctor talking to a patient

The small business phone system with big benefits

Get a second phone line in minutes

Setup is easy — port over your existing business phone numbers, or pick new ones.

Stay connected in one reliable app

Talk, message, meet, and support customers—from anywhere, on any device.

Create a polished brand

Build custom greetings, set up dynamic call routing, and easily triage customer calls.

Never miss a customer interaction

Meet your customers where they are, across voice calls and 20+ digital channels.

Run your entire business on RingCentral

Conversation Intelligence

Manage calls

Get reliable, industry-leading cloud calling across all your favourite devices.

Manage calls

Get reliable, industry-leading cloud calling across all your favourite devices.

Send texts & faxes

Send business texts that are optimised for open rates and share faxes in just a few clicks.

Chat with the team

Chat, share files, collaborate, and manage projects in one organised space.

Meet from anywhere

Get AI-powered video meetings with live transcriptions, summaries, and recaps.

An image showing the Call Recap feature on the RingCentral app, displayed on mobile and laptop

An image showing the Text Messaging feature on the RingCentral app, displayed on mobile and laptop

An image showing the Group Messaging feature on the RingCentral app, displayed on mobile and laptop

An image showing an ongoing video conference on the RingCentral app, displayed on mobile and laptop

Reach customers on any channel

Connect with customers across voice and 20+ digital channels.

Reach customers on any channel

Connect with customers across voice and 20+ digital channels

Grow revenue even faster

Boost sales and support customers proactively with a dynamic contact centre and campaign management.

Create effortless experiences

Improve agent and customer experiences with quality management, automated scorecards, and conversation analytics.

An image showing RingCentral Contact Center interface on desktop

An image showing RingCentral RingCX Agent interface on desktop

An image showing RingCentral Contact Center's coaching feature on desktop

Track customer conversations

Automatically store and transcribe phone calls, video meetings, and emails.

Track customer conversations

Automatically store and transcribe phone calls, video meetings, and emails.

Keep your CRM up to date

Integrate with CRM tools like Salesforce — so all your conversations happen in one place.

Coach with AI

Deliver stronger pitches with intuitive AI coaching tips.

Understand your customers

Get insights on topics, competitors, and products your customers care about.

An image showing real-time notes and transcript during an ongoing RingCentral phone call

An image showing RingCentral RingCX for Salesforce integration

An image showing data from Coaching Insights feature on RingCentral app

An image showing data from Trackers feature on RingCentral app

Brand your events

Customise your events with brand colours, logos, and copy.

Brand your events

Customise your events with brand colours, logos, and copy.

Engage audiences in new ways

Give your audience more ways to interact with chat, integrated apps, Q&A, and more.

Curate custom venues

Provide more space for exploration with virtual reception, multiple stages, and community chat.

Create community

Produce studio-quality streams and directly engage your LinkedIn network.

An image of showing the chat feature on RingCentral Events platform

An image of showing the recording feature on RingCentral Events platform

An image of an ongoing online event hosted on RingCentral Events platform

An image showing the backstage of an online event hosted on RingCentral Events platform

AI features that small businesses love

Built-in AI makes it easy for your team to grow and scale.

Automate customer support

Answer customer questions 24/7 with intelligent virtual agents that tap into your company’s knowledge base.

An image showing a chat conversation with intelligent virtual agent on RingCentral RingCX

Solve customer requests even faster

Create effortless customer experiences with AI-generated answers during live customer calls.

An image showing AI-generated answers to assist customer support reps

Instantly draft messages

Craft clear, professional messages in a few clicks with AI.

An image showing AI writing assistant feature on RingCentral app

Never take notes again

Automatically generate real-time call summaries and transcriptions.

An image showing AI Notes feature on RingCentral app

Designed for every industry

Financial services

Group of images: A woman working remotely using her laptop; An ophthalmologist adjusting eyeglasses on display; A male store owner talking to customers

Real results for small businesses of all sizes

35%

Boost in productivity with deeper call reporting insights for IrisVision

$1k+

Estimated savings for Stumptown after switching to RingCentral

9.1

Average attendee NPS score by 356 Labs

40%

Average increase in agent productivity at Workato

Connect all your favourite tools

Integrate with our open platform, or build your own custom workflows using our APIs.

Explore integrations

Trusted by the world's most innovative small businesses