RingCentral RingEX™
The trusted leader in AI communications
Unify calls, texts, video meetings, fax, and AI intelligence with a reliable communications solution that helps grow your business.
Unified app
Secure & reliable
Simple migration
Deeply integrated
Serving over 400,000 businesses around the world
Experience reliable business communications
All-in-one app
Streamline communication with one app for calls, video meetings, messaging, SMS and fax that meets every need in your organisation.
Connect over 400+ integrations
Integrate your preferred tools like Salesforce, Google, Microsoft Teams, Zendesk, and more to automate workflows and boost productivity.
Unmatched reliability & security
Enjoy uninterrupted, high-quality calls with 99.999% uptime over 5 years in 46 countries—backed by top security certifications.
Save time with AI
Simplify work with a personal AI assistant that captures call notes, transcribes calls, translates messages, and refines your writing.
All your conversations, all in one place
Transform how your teams connect
Build trust and efficiency with reliable, easy-to-use tools that enhance
every team interaction.
One professional business number
Use one number for your calls, faxes, and text messages to simplify customer interactions and maintain your business identity, even when using personal devices.
Take control of your calls
Balance work and life with intelligent mobile call management, featuring flexible call routing, delegating, focus modes, and more.
Stay connected from anywhere
Switch between your mobile, desktop, and tablet with a single click. And easily take calls and meetings, reply to messages, and manage tasks while on the go.
Automate replies
Save time by creating automated SMS replies for missed calls, out-of-office hours, keywords found within incoming messages, and more.
Simple administration and management
Add new phone numbers, devices, offices, and remote teams in no time.
Manage multiple locations remotely
Control users, permissions, and call flows across multiple locations in one centralised platform, from any device.
Customise call routing
Set up and manage call paths quickly based on business hours, team availability, or custom rules, no IT support required.
Direct calls to the right team
Design intuitive call menus with drag-and-drop tools for streamlined routing, and add automated greetings and announcements.
Scale globally
Connect global teams with 18 languages for in-app translations and phone menus.
See RingEX in action
Discover a smarter way to work with AI
Meet your new AI Assistant, included at no additional cost.* Capture real-time notes, seamlessly write and translate messages, and get instant meeting summaries — helping you stay organised and on top of every interaction.
Say goodbye to note-taking
Capture real-time, shareable, and integrated notes with key updates, decisions, and action items.
Communicate more effectively
Easily generate clear and professional texts and team messages that help create clarity across your organisation.
Get up to speed in seconds
Generate intelligent meeting summaries that highlight key decisions and action items, so your teams stay aligned.
Connect in more languages
Compose clear messages in multiple languages for your teams around the globe.
Elevate productivity with advanced tools and integrations
RingSense
Turn call recordings into AI-powered insights
Record and summarise sales conversations, keep CRMs up to date, and provide insights and coaching tips to win more deals.
RingCentral for Microsoft Teams
The top choice in cloud calling for Microsoft Teams
Integrate advanced calling, SMS, fax, and AI conversation intelligence into your Microsoft Teams apps—no Teams Phone licence needed.
Integrations
Deeply integrated
Create more productive workflows by connecting over 400 app integrations including Salesforce, Google, Microsoft Teams, and Zendesk.
Real results for businesses everywhere
35%
Boost in productivity for IrisVision
1k+
Traditional on-prem phone systems retired at Brinker International
$500k
In annual savings for Autopay since migrating
0
Phone-related failures since rollout at Ryder Systems
The trusted leader in global communications
Billions
Of AI-enabled minutes processed per month
400k+
Customers worldwide
99.999%
Uptime for 5+ years
100+
Countries supported
RingCX | AI Contact Center Solutions
Create effortless customer experiences
Seamlessly manage agents, coach performance, and boost customer satisfaction on an industry-leading omnichannel platform, designed for businesses of all sizes.
Designed for businesses of all sizes
Small Business
Streamline communication, enhance collaboration, and focus on growing your business.
Enterprise Solutions
Leverage advanced AI communications with flexible migration paths from traditional PBX systems.
Startups
Appear larger and work faster with scalable, AI-powered communications that support your growth.
Explore all our AI-powered solutions
Frequently asked questions about business communications
Not so long ago, organisations would need separate service providers for everything: one for desk phones, one for mobile devices, one for telecoms, and the list goes on.
The term unified communications or UC refers to a system that integrates multiple communication and collaboration tools—such as text messaging, video calling, audio conferencing, telephony, project management, and more—into a single cloud-based communications platform. This is why UC is also often mentioned as UC&C, which simply means “unified communications and collaboration.”
In essence, unified communications came about as an answer to the growing demand for a better way to stay connected, promote teamwork, offer a seamless user experience, share data, and optimise core business processes.
Unified communications and the cloud go hand in hand. This is where UCaaS or Unified Communications as a Service comes in. Let’s break it down:
- Unified Communications (UC) - As previously mentioned, this refers to the integration of business communications tools like internet phone, voicemail, email, message, video, and more.
- As a Service (aaS) - This describes the delivery model used for cloud-based services and software.
UCaaS condenses all essential apps and functionalities into a single platform to make working as simple as it can be.
With a UCaaS system in place, team members can access every message, file, link as well as any other internal communication tools and third-party services from any connected device. This also allows people to schedule online meetings with others inside and outside the organization, chat with teammates from all over the world, and simultaneously work on documents in real-time.
Communication tools are central to any business. The problem is that there are just too many digital communication channels today.
Unified Communications platforms bring together these various forms, such as group chats, VoIP, web conferencing, and even contact centre capabilities, into one place. Additionally, UC platforms like RingCentral provide features like chat history, screen sharing, call recording, task management, and interactive whiteboards. UCaaS solutions also offer businesses unparalleled innovation, integrations, and services that support enterprise-level needs.
There’s a reason countless companies are making the shift to unified communications. Here are some benefits of unified communications systems:
- Cost savings
Small businesses and enterprises alike can save money by switching to the cloud. With UCaaS, you pay a flat rate with the option of add-ons and upgrades, depending on your business needs. This means you won’t be paying extra for:- Conference calls
- On-premises telephones
- Project management tools
- Internal file sharing
- Video calling apps
- Work flexibility
More and more companies are going for hybrid and remote work setups. If you plan to do the same, you know that traditional phone systems just won’t do. You need functionality that promotes employee communication and engagement—and that’s precisely what unified communications offers. - Enhanced security
Endpoint security of multiple user devices is a great concern, especially in this era of digital transformation. The good news is that UCaaS providers typically handle all matters concerning security. Not only do you get superior communications technology, but also the peace of mind knowing proper security measures are in place to keep your business safe.
The truth is that there are many unified communications providers out there, and you can spend hours upon hours comparing what they bring to the table and deciding which one has the best offers. Let’s make the process simpler for you, shall we?
When it comes to quality yet affordable UC solutions, RingEX is the answer.
RingEX integrates all your essential communication and collaboration tools in one user-friendly platform. With team messaging, video calling, VoIP (voice over internet protocol) calling, and a host of business app integrations, you are sure to get an upgrade to your regular phone system.
By choosing RingEX, you can begin streamlining your workflows, improving productivity, maximizing ROIs, and innovating how your team stays connected at all times.
Reach out to our RingCentral team today to learn more about our pricing and plans or to request a demo.
*RingCentral reserves the right to manage AI notes usage that exceeds 500 minutes per user per month, in line with our usage guidelines.
An award-winning platform, trusted by customers around the world
Switch to reliable AI business communications
Talk, message, and meet—all in one AI-powered app.