Business phone systems Atlanta, GA
Unify communications, work smarter, and save money with an AI-powered business phone system for your Atlanta business.
The kind of business phone systems Atlanta companies are opting for today bear little similarity to traditional landline solutions.
For modern businesses, flexibility and reliability are non-negotiable, and with the advent of AI-powered technology, a wide range of advanced features are available that were unheard of as little as a decade ago. Luckily, RingCentral RingEX gives you all that, and more.
Trusted Atlanta business phone solutions provider
Did you know that as many as 31 Fortune 500/1000 companies and over 330 international businesses have their headquarters in Atlanta? It’s easy to see why. With its thriving multicultural community and a highly skilled workforce, metro Atlanta is one of the best places to do business in the US.
Around 5.2 million individuals live in the Atlanta metro area, which the esteemed journal The Economist declared to be the most liveable city in the whole of the US back in 2022.
It’s a hub for a wide range of different industries. There are film production creatives taking advantage of the huge facilities at the likes of Trilith Studios and the 330-acre Tyler Perry Studios. And for businesses focused on international trade, the port of Savannah is the fourth-largest in the country, having one of the largest container terminals in North America.
Then there’s the tech industry, of course. Familiar names such as Salesloft and Calendly choose to have their headquarters in Atlanta. The local Georgia Tech university is well known for being one of the best institutions in the country for acquiring computer science and engineering degrees.
In other words, it’s a thriving, bustling city with much to offer businesses of all kinds. And for those companies, finding the right business phone solutions in Atlanta is key to keeping up with the competition.
If you’re looking for a new business phone system in Atlanta, here’s why you should consider RingCentral.
Since starting out in 1999, we have consistently been a leader in the business communications space. With the launch of our first cloud phone system in 2003, the RingCentral app in 2013, and RingCentral Video in 2020, we’ve been at the cutting edge of innovation in the industry for over 20 years.
That’s why we understand how to build the kind of business phone system Atlanta companies need to optimize collaboration and deliver for their clients.
See our business phone system in action
What makes RingCentral RingEX the best business phone system in Atlanta?
Looking for the best phone system in Atlanta? You’ve just found it. Here are a few of the key features your business will be able to take advantage of when you switch to RingCentral RingEX:
404 & 470 Area codes & other local numbers
With RingCentral RingEX, you can choose from over 200 area codes including the 404 area code and the 470 area code. This means your business can have a single local number for all your communication needs.
Unlimited calling across the USA
Another of the biggest advantages of RingCentral RingEX is that there’s no limit to the quantity of calls you can place to numbers in the US and Canada.
We ensure your business stays connected with a highly reliable service featuring 99.999% availability, so you never miss an important call.
All your other communications channels in the same place
Not only is RingCentral RingEX one of the best business phone systems in Atlanta, it also provides you with a unified platform to manage all your other communications channels.
You can send business texts, share faxes, and host video meetings—all within the same application. And with the team messaging app, your staff have a quick and convenient way to connect with each other in seconds.
Collaboration supported by AI
The RingCentral Personal AI Assistant is a game-changer that helps your staff maximize their efficiency. It takes notes and summarizes call action points so there’s no need to do this manually, freeing up your team to concentrate on more important tasks.
What’s more, it can even translate texts and generate highly professional-looking SMS messages, saving you a huge amount of time. And when you have video meetings, you’ll be able to access detailed meeting summaries and generate highlight clips, all thanks to the power of AI.
Integrations with your other business tools
Leverage over 300 pre-built integrations to help streamline your workflows and boost your team’s productivity.
Pull data from your Salesforce CRM directly into RingEX to allow your staff to create a highly personalized service. And with the RingCentral for Microsoft Teams app, you can integrate phone, SMS, and fax directly on a single platform.
The broad range of integrations available out of the box include big names like Google Workspace, alongside a plethora of industry-specific tools such as Lawmatics and RSI.
RingCentral: More than just 213 area code numbers
VoIP phone system in Atlanta: Other reasons to trust RingCentral
RingCentral is trusted by over 400,000 businesses worldwide, and it’s also one of the leading VoIP providers in Atlanta. Here are a few more reasons why so many businesses searching for VoIP services in Atlanta do end up going with RingCentral:
When you’re looking for a unified communications platform, one of the most important factors to consider is how quick and easy it will be to set up.
Time is money, and for today’s businesses, that means you simply can’t afford to spend weeks putting services on hold while you implement a new communications solution.
With RingCentral, that’s not a problem. We have a team of migration experts who are available to give you support every step of the way.
And because the user interface is so intuitive, you won’t need to devote huge amounts of time to training your staff on the new system, either. Instead, your team will be able to hit the ground running and enjoy all of RingEX’s advanced features from day one.
In addition to our migration support, we provide gold-standard customer service whenever you need it. You can access quick assistance using the live chat function on the RingCentral support page, which is available 24/7.
Alternatively, you can call to speak to one of our support agents directly or submit a case report online for complex issues that aren’t time-sensitive. However you choose to get in touch, you can be assured of receiving quick and attentive support.
On top of this, we provide a wealth of resources online to help your teams get the most out of our products. All customers have free access to training with RingCentral University, which provides video tutorials that allow everyone to learn at their own pace.
RingCentral uses top-end TLS encryption/SRTP secure voice and E2EE via Message Layer Security (MLS) to protect data at rest and in transit.
That means all your customer information is kept secure at all times. There are options to deploy Single-Sign On and 2FA for additional security, just as you’d expect from one of the top enterprise-level communications providers.
You also have full control over privacy settings within the app. You’ll be able to:
- Block phone numbers
- Mask phone numbers
- Use AI-powered spam blocking
- Restrict screen sharing to specific individuals
- Enforce a waiting room for new video meeting arrivals
- Restrict meeting attendance to authenticated users
- Require users to input PINs to access devices
- Track all changes to activity using the built-in audit trail
Overall, RingCentral is one of the most reliable VoIP services Atlanta has to offer. We ensure your business stays connected with a highly reliable service featuring 99.999% availability, so you never miss an important call.
Business phone system and call center software in Atlanta: Success stories
Companies based in Atlanta utilizing phone systems like RingCentral RingEX can effectively connect with their audience. It begins with local numbers, all seamlessly integrated into one AI-powered app.
First, there’s Jamestown Properties, a design-focused real estate investment and management firm based in Northeast Atlanta. Having experienced tremendous success with its development projects, Jamestown expanded country-wide and internationally—and pretty soon, that meant they needed a better phone solution.
As Senior Support Engineer Dean Rogers explains:
“We were all just calling each other long distance like the old days. And sometimes things wouldn’t work at all, so we needed lots of patches and workarounds just to keep our company connected.”
In the highly competitive real estate business, the team at Jamestown quickly realized that they could fall behind the competition unless they found a way of implementing a more joined-up solution.
Enter RingCentral. Using our cloud-based unified communications technology has allowed Jamestown staff to take a much more streamlined approach to collaboration.
They can simply log in to the RingCentral platform and start a video or voice call within seconds. That’s meant it’s become so much easier to make critical business decisions quickly and communicate them effectively to everyone involved.
Summing up, Dean comments:
“Having the desktop app and all the collaboration tools on our phones, our computers, wherever we are in the world… that’s been amazing for our business.”
Triumph Motorcycles is another perfect example of a company based out of Atlanta that’s seen huge benefits from switching to the RingCentral platform.
The brand itself probably needs no introduction. Originating in the UK, the company’s iconic motorbikes have enjoyed huge popularity since the first Triumph motorized cycle appeared way back in 1902. In 1994, the company launched Triumph Motorcycles America, which has done a roaring trade ever since.
Operations Manager Brandon Keller explains that the company’s legacy PBX-based phone system simply wasn’t up to the task as the business expanded rapidly:
“First, we needed a better voice system than the old PBX we were maintaining. And second, we wanted a solution that would be flexible enough to offer lots of communication features to our teams that needed it, but at the same time just be an easy-to-use phone for employees who didn’t want or need more than that.”
When the managers at Triumph started talking to the RingCentral team, they began to discover just how much potential the unified communications platform had to revolutionize their business. And when they rolled it out, they found it was incredibly easy for their team to use.
“One early win we enjoyed with the RingCentral rollout,” Keller continues, “was how easy and trouble-free it was to get our staff trained on using the system. Pretty much all we had to do was send everyone some of the YouTube video tutorials from RingCentral University, and that was it.”
Triumph was able to streamline its communications, consolidating all their channels onto the RingCentral platform. As a direct result, this led to huge cost savings from the communications budget—a reduction of 30% in total, all thanks to implementing the RingCentral solution.
Business phone systems Atlanta FAQs
First, you should be looking for a communications solution that offers enterprise-grade security and a range of privacy features. Your customers trust you with some of their most sensitive data, and maintaining that trust is critical. Also, make sure you choose a provider with a proven track record in reliability, preferably with well over 99% uptime over any given time period.
That depends partly on whether you want an on-premises or cloud-based solution. Bear in mind that on-site systems tend to be more expensive, because you have to pay for maintenance and upgrades yourself.
With cloud-based phone systems, the costs are more predictable, which can help with business planning. The RingEX phone system pricing plans are some of the most competitive in the market, starting at just $20 per user, per month.
In that case, you could look at our contact center product, RingCentral RingCX. It integrates seamlessly with RingEX to deliver a comprehensive omnichannel solution that supports over 20 digital channels including SMS, live chat, and messaging apps like WhatsApp, Facebook Messenger, Apple Business Chat, and Google Business Messages.
It also comes with advanced analytics powered by AI so you can deploy techniques like sentiment analysis to provide truly unforgettable customer experiences.
Get your Atlanta business phone system today
If you’d like to know more about RingCentral RingEX and how you too can benefit from the kind of business phone service Atlanta companies like yours need, it couldn’t be simpler. Just reach out to one of our experts today, and we’ll do the rest.