Last month, RingCentral teamed up with UC Today to run CC Expo: Virtually Together. This virtual expo focussed on the practical applications of cloud communications and contact centre and the … Read more “The Flexibility of Cloud Contact Centre”
In the Ringside series, we began by talking to our own leaders to get insights into the challenges and solutions of the telecommunications industry. It’s time to expand that approach … Read more “Ringside: Interview with Martin Jones”
Using a cloud-based contact centre can be great during the good times, but during the difficult times it’s invaluable. This is the message from Alan Garratt, Head of Operations at … Read more “How Cloud Contact Centre Enables Quick Response”
In this series of posts, we’re talking to our own leaders to get insights into the challenges and solutions of the telecommunications industry. This episode is a special one, taking … Read more “Ringside: Insider Interview with Sahil Rekhi”
In this series of posts, we’re talking to our own leaders to get insights into the challenges and solutions of the telecommunications industry. In this special episode, we welcome Monica … Read more “Ringside: Insider Interview with Monica Visconti-Patel”
In this series of posts, we’re talking to our own leaders to get insights into the challenges and solutions of the telecommunications industry. This episode features Louise Newbury-Smith, Regional Vice … Read more “Ringside: Insider Interview with Louise Newbury-Smith”
In this series of posts, we’re talking to our own leaders to get insights into the challenges and solutions of the telecommunications industry. Today we’re with Jason Lane, HR Business … Read more “Ringside: Insider Interview with Jason Lane”
In this series of posts, we’re talking to our own leaders to get insights into the challenges and solutions of the telecommunications industry. Today we turn to Daniel Yin, Head … Read more “Ringside: Insider Interview with Daniel Yin”
The reason we’re able to provide insightful thought leadership content is the fantastic staff resources we have under our roof. The leaders of our business who develop strategy, share industry … Read more “Ringside: Insider Interview with Shaun Spivak”