Hybrid workplaces are a combination of allowing both remote and in-office work. A hybrid model allows companies to take advantage of the pros that working together and remotely both offer … Read more “Building A Strong Company Culture While In A Hybrid Working Model”
With a range of benefits and advantages for managers and employees alike, digital collaboration tools are here to stay. As the trend of remote and hybrid working continues to endure, … Read more “Best Collaboration Tools for Human Resource Teams”
Did you know that the average UK worker spends 26 days a year in meetings at work? Yes, it’s unbelievable. But it’s true! A lot gets said during meetings and … Read more “Conference Call Recording: How to use RingCentral to Record Conference Calls”
Welcome back to Ringside. This is where we talk leadership, technology and communication with the people who are shaping the future of work. Today, we caught up with Mike Swain, … Read more “Ringside: Insider Interview with Mike Swain”
For the Ringmasters series, we take a look behind the curtain at how our teams internationally use RingCentral day-to-day. They offer up advice on how to get the most out … Read more “How Our Product Management Team Innovates While Working From Anywhere”
For the Ringmasters series, we look behind the curtain at how our teams internationally actually use RingCentral day-to-day. They offer advice on getting the most out of the platform and … Read more “How Our Customer Success Team Drives Growth and Prioritises Wellbeing”
For the Ringmasters series, we look behind the curtain at how our teams use the RingCentral platform day-to-day. They offer up advice on how to get the most out of … Read more “Why Our Talent Acquisition Team Knows No Bounds”
What is Email Marketing? Email marketing is one of the leading ways of marketing your business. It remains one of the most potent factors that you need to consider when … Read more “What Sales Managers Need To Know About Email Marketing In 2021”
The role of a contact centre agent is a challenging one, to be certain. Agents are required to address customer issues, exhibit patience and meet customers’ expectations even when they … Read more “Why Organisational Alignment is Important for Your Contact Centre”