Are you getting the most out of your Unified Communications strategy?
The communication marketplace is evolving at an incredible pace, with new solutions entering the market all of the time. In recent years, we’ve seen the development of everything from AI-enhanced call routing tools that can send each customer to the ideal agent for their needs, along with the introduction of various tools for collaboration and workforce management.
If it’s been a while since you last updated your communication stack, now could be the perfect time to reassess your needs. Not only will you have the chance to take advantage of some of the latest tools, but you could discover a way to make your technology a more cost-effective tool.
Your One-Step Solution to Cost-Effective Communication
The Unified Communication marketplace is set to be worth $167.1 billion by 2025.
There’s a good reason for this. Today’s companies are beginning to realise that they can save a lot of money, time, and effort just by trading their disjointed communications systems in for a single all-inclusive portfolio of communication and collaboration solutions.
In the past, if you wanted to give your employees access to a phone system, instant messaging, video conferencing, and other tools, you’d need to purchase and deploy all of those things separately. Now, you can get everything you need from the same vendor and remove the need for additional services and add-ons altogether. Not only do you save money, but you also centralise IT management, and reduce the risk of complexity leading to the use of shadow IT tools and unnecessary security threats.
With cloud-based solutions like RingCentral Office, you get complete control over your communications budget. Click To Tweet
Everyone can access all the functionality they need in the same, highly reliable environment, whether they’re on-premise, or working with you remotely. By consolidating your services with a single vendor on the cloud, you instantly reduce costs and improve functionality in one quick transformation.
The Benefits of Consolidating Communications in the Cloud
Taking an all-in-one approach to your communication solution gives you a chance to upgrade and even future-proof your communication system. Not only do you get reduced costs by having fewer bills to work through, but you can also:
- Reduce multi-site management costs: Anyone will be able to add new numbers and phones to scale your services and adapt your system at a moment’s notice. All you need to do is log into an intuitive web-based interface to get started.
- Minimise IT infrastructure and maintenance: You can have all of your communication and collaboration solutions handled by your service providers. That means your IT team gets to spend more time working on other projects and issues.
- Eliminate various telephony costs: There’s no need for different line items such as switches, as all of your voice and UC traffic flows over the internet.
When you consolidate your communications with a company like RingCentral, you can also keep service provider costs to a minimum. We make sure you’re always up-to-date with constant improvements and innovations – all with no extra fees, no need to schedule upgrades, and no manual installations required.
From Reduced Up-Front Costs to Better TCO
With cloud-based solutions like RingCentral Office, you get complete control over your communications budget. If you want to keep costs low, you can rent phones rather than buying them, ensuring that you’re always able to upgrade to the latest model with minimal upfront investment.
Taking an all-in-one approach to your communication solution gives you a chance to upgrade and even future-proof your communication system. Click To Tweet
On the other hand, if you’ve got a mobile workforce to support, the RingCentral App will allow you to transform any smartphone into a pocket-sized office collaboration solution for your team member. This saves on carrier costs, particularly for video meetings, conference calls, and discussions with global team members.
Access to RingCentral’s wide range of features, including direct-extension dialling and the ability to forward calls to mobile devices even means that you can access better workplace productivity. RingCentral integrates with leading CRM systems like Salesforce, Microsoft productivity suites, and countless other tools.
You can even use RingCentral analytics to get critical insights into how your business is working, and where you can improve your performance. Granular reports mean that it’s possible to make informed improvements to every aspect of your workforce.
From reduced upfront costs to better long-term return on investments, a consolidated communication solution with RingCentral has it all. You can even rely on us for ongoing business continuity, with highly reliable connectivity options and an amazing 99.999% reliability rating.
Is it about time you upgraded your communication strategy?
Originally published Jun 27, 2019, updated Jul 09, 2019