It’s no big secret that many organisations have adopted new working models in times of late. And with any great workplace shift comes the need for great evolution. Understandably, leaders … Read more “Team Collaboration: Why It Should Be Your Top Priority This Year”
You might be surprised, but the future of telephony is rich and promising. There has been a silent, emerging disruptor in the backdrop of headlining grabbing video meetings, artificial intelligence … Read more “The Future of Telephony: 6 Predictions for 2023”
As video conferencing continues to grow in importance for businesses, end-to-end encryption has never been a more critical feature for securing this communication channel. You need to have confidence in … Read more “End-to-End Encryption: What It Is and Why It Matters”
IT leaders are challenged with a balancing act between different priorities, driving productivity through digital transformation, keeping the company securely up and running, and finding the right tools to drive … Read more “Conversational AI, E2EE & More: RingCentral’s Latest Innovations”
At a glance: Switching between apps How did RingCentral help Sitel Group? Creating an automated and scalable environment Insight on a whole other level The cogs that power the machine … Read more “Scaling Citizen Support During a Crisis: A Sitel Group® Story”
How many different tools does your business use for communication and collaboration? Over five? Over ten? Research from OpenText shows that 40% of UK workers use four or more apps … Read more “The ‘App Overload’ Problem and How To Get Round It”
We’ve missed the hustle and bustle of live events, but we saw that buzz return at UCX DTX this month. With over 5,000 attendees and speakers from the likes of … Read more “4 Highlights From UCX DTX 2022”
As enterprise businesses navigate the many challenges of a completely reformed workplace, we’ve seen cloud providers innovate faster than ever before. To meet customers’ needs, communications providers have had to … Read more “Comms Council Names RingCentral Best Enterprise Service”
Until fairly recently, all PBX and UC technology was on-premises. While this model has served us well in the past, it doesn’t support the way we work today. On-premises solutions … Read more “Why It’s Time To Move Your On-Premises PBX to the Cloud”