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Illustration showing two people communicating through video call
  • RingCentral News

Team Collaboration: Why It Should Be Your Top Priority This Year

It’s no big secret that many organisations have adopted new working models in times of late. And with any great workplace shift comes the need for great evolution. Understandably, leaders … Read more “Team Collaboration: Why It Should Be Your Top Priority This Year”

Louise Newbury-Smith
Louise Newbury-Smith Country Manager for UK and Ireland
Future of telephony UK blog-921
  • UC - Collaboration

The Future of Telephony: 6 Predictions for 2023

You might be surprised, but the future of telephony is rich and promising. There has been a silent, emerging disruptor in the backdrop of headlining grabbing video meetings, artificial intelligence … Read more “The Future of Telephony: 6 Predictions for 2023”

Bryan Peddie
Bryan Peddie Author
A gif showing how end-to-end encryption works in the RingCentral app
  • Security

End-to-End Encryption: What It Is and Why It Matters

As video conferencing continues to grow in importance for businesses, end-to-end encryption has never been a more critical feature for securing this communication channel. You need to have confidence in … Read more “End-to-End Encryption: What It Is and Why It Matters”

Bryan Peddie
Bryan Peddie Author
Featured
  • RingCentral News

Conversational AI, E2EE & More: RingCentral’s Latest Innovations

IT leaders are challenged with a balancing act between different priorities, driving productivity through digital transformation, keeping the company securely up and running, and finding the right tools to drive … Read more “Conversational AI, E2EE & More: RingCentral’s Latest Innovations”

Bryan Peddie
Bryan Peddie Author
Hotline support service. African american male call center operator in headset working with laptop computer at home
  • Business Trends - CX

Scaling Citizen Support During a Crisis: A Sitel Group® Story

At a glance: Switching between apps How did RingCentral help Sitel Group? Creating an automated and scalable environment Insight on a whole other level The cogs that power the machine … Read more “Scaling Citizen Support During a Crisis: A Sitel Group® Story”

Samantha Clayton
Samantha Clayton Author
Happy Businesswoman Working at her Office-814
  • UC - Collaboration

The ‘App Overload’ Problem and How To Get Round It

How many different tools does your business use for communication and collaboration? Over five? Over ten? Research from OpenText shows that 40% of UK workers use four or more apps … Read more “The ‘App Overload’ Problem and How To Get Round It”

Samantha Clayton
Samantha Clayton Author
An image of the stand at UCX DTX 2022
  • Events

4 Highlights From UCX DTX 2022

We’ve missed the hustle and bustle of live events, but we saw that buzz return at UCX DTX this month. With over 5,000 attendees and speakers from the likes of … Read more “4 Highlights From UCX DTX 2022”

Samantha Clayton
Samantha Clayton Author
Comms Council UK-370
  • RingCentral News

Comms Council Names RingCentral Best Enterprise Service

As enterprise businesses navigate the many challenges of a completely reformed workplace, we’ve seen cloud providers innovate faster than ever before. To meet customers’ needs, communications providers have had to … Read more “Comms Council Names RingCentral Best Enterprise Service”

Adrien Lemaire
Adrien Lemaire Author
Cheerful indian guy businessman with laptop having phone conversation-406
  • UC - Collaboration

Why It’s Time To Move Your On-Premises PBX to the Cloud

Until fairly recently, all PBX and UC technology was on-premises. While this model has served us well in the past, it doesn’t support the way we work today. On-premises solutions … Read more “Why It’s Time To Move Your On-Premises PBX to the Cloud”

Samantha Clayton
Samantha Clayton Author
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Category

Collaboration

GSP

Interviews

Security

Small Business