ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft…
Customer experience is critical to business success today. Companies who do it well know one thing for sure: technology can…
In the past few years, there have been many changes in customer behaviour and contact centres have had to adapt…
Everyone’s moving their communications to the cloud…but what’s the best, most cost-effective (and secure) way to move your business? Working…
Consider a paramedic updating nurses in the hospital on a patient's condition or a retail worker requesting more stock from…
We’re so excited to share that we’ve continued to expand our global presence so more people can have access to…
We’re starting spring with gratitude for our customers and giving back to our users. In these challenging times, we’re delivering…
Bidding farewell to work colleagues you have been interacting with almost daily is challenging. Regardless of the circumstances behind their…
Over the past few years, the demand for online learning has skyrocketed. It’s no surprise that when allowed to reflect…
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