RINGCENTRAL NEXT-GEN POTS REPLACEMENT
Digitally transform and unify your POTS lines
Connect legacy devices and critical systems to the cloud, enhancing reliability, scalability, and functionality while ensuring compliance.
Reduce costs and maximize ROI
Future-proof your business with advanced functionalities like real-time analytics and mobile access - without replacing your current analog equipment.
Maintain reliability and compliance
Deliver reliable connectivity and high-quality voice service to your life-safety devices to ensure they are always-on, even during outages.
Simplify management with one trusted provider
Modernize your multi-site infrastructure and POTS lines - all managed through RingCentralās comprehensive cloud platform.
An all-in-one POTS replacement solution
CLOUD STRATEGY
Reduce costs and unleash cloud potential
One unified solution
Unify your existing analog-based lines with modern collaboration tools like cloud phone system, video meetings, team messaging, powerful analytics, advanced integrations, and more, in a single app to enhance team collaboration.
Scale up or down as needed
Add new lines, sites, and features easily as your business grows - without significant infrastructure changes and interruption.
No monthly surprises
Pay only for what you use and consolidate all your communication needs to simplify billing, save costs and enjoy a stress-free migration on your terms.
RELIABLE AND SECURE
Trust in your communications
Connect to a trusted, secure network
With over five years of 99.999% uptime, RingCentral is built on a secure cloud platform with a robust portfolio of security and compliance certifications, ensuring calls are encrypted and comply with strict data security standards.
Safeguard business continuity
Built-in redundancy and continuity capabilities such as built-in battery backup and optional LTE connection* to ensure uninterrupted connectivity.
Life-safety compliant
The POTS Replacement device is designed to meet and exceed the stringent requirements for life safety transmission compliance including UL, NFPA 72, MFVN and California Fire Marshal standards.
*SIM slots are provided; customers to supply their own 5G or cellular network plan for LTE.
Explore capabilities of RingCentral POTS Replacement
Supports voice lines
Connects to analog phones and fax machines to support secure cloud voice and fax services.
Supports specialty lines
Works with specialty endpoint devices like fire alarm panels, emergency elevator phones, point-of-sale systems, and more.
Emergency backup
Built-in battery that provides up to 48 hours of power failover and an optional LTE connection.
Phone features
Auto-attendant, voicemail, music on hold, caller ID, call hold, transfer, blocking, forwarding, waiting, and more.
Unlimited calling
Unlimited domestic calling in the US and Canada.
Internet fax
Send and receive faxes over the cloud or to fax machines.
Works with various mission-critical systems across industries
Flexible cloud migration with tailored assessment, installation, and support
RingCentral Cloud Connector
Interconnect your on-premises, traditional phone systems with RingCentral and migrate to the cloud at your pace.
Bring-Your-Own-Carrier
Connect your existing local voice carrier to the cloud and stay in control of your tech stack with RingCentral.
Professional Services
Tap into our team of migration experts to seamlessly transition from on-premises to the cloud, trusted by customers worldwide.
Device Compatibility
See the hundreds of certified desk phones compatible with RingCentral.
Frequently asked questions
A POTS line, short for Plain Old Telephone Service, refers to a traditional landline telephone system that uses copper wires to transmit voice communication. This system relies on a network of phone lines and dial sets to establish a connection between callers. POTS lines are the classic method of telephone service, utilizing copper wires for the transmission of analog signals. This form of Old Telephone Service has been the backbone of telecommunication networks for decades, providing reliable and straightforward connections for voice communication through a landline telephone.
POTS lines are used for a variety of applications, particularly in environments where reliability is important. Here are some examples:
- Voice communication: Traditional landline phones in homes and businesses use POTS lines for clear and reliable voice communication.
- Fax machines: Many businesses still rely on fax machines connected through POTS lines to send and receive important documents securely.
- Fire alarm panels: When a fire alarm is triggered, POTS lines are used to connect fire alarm systems to monitoring centers, ensuring a prompt response to fire emergencies.
- Elevator phones: Many elevators are equipped with emergency call phones that use POTS lines to ensure a stable connection in case someone needs assistance.
- Safety systems: Security systems often use POTS lines to transmit alarm signals to monitoring centers, ensuring reliable connectivity in case of emergencies.
- Credit card terminals: Retail and point-of-sale systems frequently use POTS lines for processing credit card transactions, especially in areas with unreliable internet service.
- Emergency services: POTS lines are crucial for emergency phone services due to their reliability, even during power outages, providing a dependable way to contact emergency responders.
- Medical alert systems: Personal emergency response systems (PERS) for the elderly or disabled often use POTS lines to connect to monitoring centers, ensuring help is always available.
- Public pay phones: Although less common now, public pay phones still utilize POTS lines for providing accessible communication options in public areas.
RingCentral POTS Replacement connects traditional phones, fax machines, specialty endpoint devices, such as emergency alarms, point-of-sale systems, and security systems, to the cloud, providing enhanced reliability with enterprise-grade security, built-in redundancy, and regulatory compliance. The solution offers scalability, allowing businesses to easily adjust lines and features, and advanced functionality like real-time analytics and mobile access. By consolidating all communication needs under RingCentral, businesses benefit from a single, trusted provider for cloud migration, simplifying management, reducing complexity, and ensuring critical systems remain operational and reduce the risk of outages. This comprehensive approach future-proofs operations, maximizes productivity, and enhances cost-efficiency providing a seamless replacement solution for POTS lines.
RingCentral POTS Replacement works by using an enterprise-grade device that connects to your existing analog phones and specialty endpoint devices. One device can connect multiple voice and specialty lines, converting the analog signals into digital format, which are transmitted over a Voice over IP (VoIP) network. This device then routes the digital signals through RingCentralās highly secure and reliable network.
RingCentral POTS Replacement may be right for you if any of the following describes your POTS line replacement goals:
Cost savings: With the FCC and state regulators lifting price caps, carriers are raising rates and phasing out copper wires. This has led to skyrocketing costs, leaving you with substantial overhead expenses for POTS lines. Youāre looking to reduce monthly phone line expenses and overall operational costs associated with maintaining POTS lines.
Enhanced reliability and redundancy: You need a phone system with built-in redundancy to ensure continuity during power outages or network failures, ensuring your business stays connected.
Simplified management: You find yourself juggling multiple POTS providers due to location restrictions, leading to complex and inconsistent systems. A modern replacement offers the opportunity to consolidate your communication needs with a single vendor, streamlining pricing, invoicing, monitoring, and support. You prefer a system that is easier to manage and maintain.
Modernization and scalability: You want to upgrade to a more modern, scalable solution that can easily expand as your business grows, without the limitations of traditional phone lines. This includes integrating with your existing telephone network and telephony infrastructure.
Support for modern technologies: You want a system that supports new technologies and digital transformation initiatives to future-proof your business against market volatility. It should have seamless integration with advanced features like VoIP, video meetings, team messaging, analytics, and more, as well as popular applications such as Microsoft Teams, Hubspot, Zendesk, to improve operational efficiency and flexibility.
RingCentral POTS Replacement supports both analog systems, like traditional landlines and digital systems, such as IP phones, VoIP services, and internet-based communication platforms, ensuring a smooth transition from traditional POTS lines to modern communication systems. This solution helps maintain high-quality phone service while leveraging the benefits of a robust cloud communications platform, including enhanced call quality, reliability, and flexibility.
If any of these align with your business needs, RingCentral POTS Replacement might be the right choice for you.
RingCentral POTS Replacement is available as an add-on license for both new and existing RingCentral customers. Fill out our simple outreach form or contact your RingCentral account representative to learn more.
*Eligibility restrictions apply for RingCentral POTS Replacement. Contact your RingCentral account executive for more details.
RingCentral POTS Replacement is available in the U.S. only.
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