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As businesses continue to explore how to make hybrid work viable for both in-person and remote employees, it’s important to ensure that their business communications are top-notch and continue to … Read more “More Capabilities That Reduce Employee Burdens and Delight Customers”
Highlights: The hybrid workforce is becoming a mainstay in modern contact centres. Success with a hybrid workforce requires effectively and reliably scheduling agents to ensure optimal agent and customer experiences. … Read more “Simplify Hybrid Agent Scheduling With Purpose-Built Tools”
Your business depends on effective communication and collaboration to succeed. So, you need to give your employees the tools they need to work together productively and provide better experiences for … Read more “VoIP Examples: Top Apps and Use Cases”
You certainly deserve a break. After all, we’re working longer hours than ever, with more meetings in our calendars compared to before the pandemic. Luckily, the summer holidays are right … Read more “Going on Holiday Soon? This Simple Phone Trick Will Keep Your Business Moving”
Remote and hybrid working options have gained popularity as they afford employees greater flexibility over their work schedule. Video conferencing is a big part of work life today: facilitating video … Read more “10 Best video conferencing for small business to consider in 2022”
Remote and hybrid work models improved many of the ways we meet and work together. But they also introduced some complexities too. Think about a video conference where you had … Read more “Remote Desktop Control: Troubleshoot and Collaborate Over Any Video Meeting”
When it comes to integrating calling into Microsoft Teams, calling services from a Unified Communications as a Service (UCaaS) provider has its benefits. In a recent survey in Europe, North … Read more “8 Benefits of Choosing A UCaaS Provider for Teams Telephony”
Communication is a vital part of running a company, whether you’re a small business or a larger enterprise. Business phones, traditionally a combination of desk phones linked via a PBX … Read more “10 Best SIP Phones of 2022 for Your Home or Business”
Simpler communications. It’s the idea that whether you connect on phone, video, messaging or contact centre, you have everything you need to supercharge your productivity, from anywhere and on any … Read more “Exciting New Capabilities To Level Up Your Hybrid Work Game”