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Chatbots have been around for a few years now. While many use them for support purposes, it’s possible to incorporate them into your sales cycle. Using a chatbot for sales, … Read more “How to Leverage a Chatbot for Sales: The Guide”
Are you considering implementing live chat support within your customer contact centre? Find out everything you need to know about using live chat as a support channel for your business. … Read more “What is Live Chat? The Definitive Guide for Businesses”
We’re not at the beginning, but we’re nowhere near the end. For a year in which life was on hold, there’s a lot to say about 2020. We’re approaching the … Read more “How Will You Prepare Your Workforce for the Age of Hybrid Work?”
Over the years, you’ve probably acquired your fair share of what you now think of as junk. As the pace of technological innovation increases, the lifespan of products seems to … Read more “The Definitive Guide to the Product Life Cycle Model & How to Use it in Product Marketing”
Any company with lofty goals needs a world-class team that can execute them. Did you set an aggressive quota? You’ll need a stellar ensemble of sales reps who can meet … Read more “How Recruitment Automation Can Help You Grow Your Team Efficiently”
In today’s ultra-competitive business environment, good customer service has never been more important. There’s an adage – “the customer is always right”. Even if this isn’t technically true, it’s nevertheless … Read more “What is Webchat? The Definitive Guide: Examples, Benefits and Uses”
Developments in technology have disrupted practically every industry. From construction to retail, we constantly find new ways to optimise business processes thanks to technological advances. One monumental shift in the … Read more “Best 17 UK Video Conferencing Software”
Networking with colleagues and making small talk in-between work is a part of standard company culture. These moments help the team bond better and bring them closer. Water cooler conversations … Read more “How to Create Opportunities for Virtual Water Cooler Conversations in a Remote Team”
Whether you’re starting in business for the first time, or you’re already running a successful company, the importance of an effective marketing strategy must not be overlooked. It could mean … Read more “The Marketing Mix and the 4 Ps of Marketing: The Definitive Guide”
