The public sector is frequently seen as ‘playing catchup’ when it comes to adopting modern working practices. To combat this, HM government launched the ‘Transforming for a digital future’ strategy. … Read more “How Can the Public Sector Improve Smarter Working Adoption?”
Since October 2022 and the HM Government’s announcement of the UK Digital Strategy, the UK public sector has been considering how they might adopt digital solutions. Ultimately, the aim is … Read more “Public Sector’s Communication Conundrum: Latest Research Findings”
Highlights: AI takes centre stage Cybersecurity is still top of mind Big data and analytics emerge as a necessary precursor of AI With more than 8,000 attendees, 200+ international speakers … Read more “Dublin Tech Summit 2023: 3 Trends From Europe’s Top Tech Conference”
Customer experience is critical to business success today. Companies who do it well know one thing for sure: technology can be a huge help. Whether it’s faster resolution times on … Read more “RingCentral’s Top CX Innovations: Spring 2023”
We’re so excited to share that we’ve continued to expand our global presence so more people can have access to transformative technologies across all their employee and customer experiences! RingCentral … Read more “RingCentral Is Now Available in Switzerland and Taiwan!”
We’re starting spring with gratitude for our customers and giving back to our users. In these challenging times, we’re delivering innovations that make your work life even more productive and … Read more “New RingCentral MVP Features Bring More Telephony Capabilities to Microsoft Teams, Richer Collaboration and More”
Innovations that elevate customer experience Taking the time to understand the customer experience helps you create an exceptional experience tailored to the unique needs of your customers. This builds trust … Read more “RingCentral’s Latest Top 10 CX Innovations “
It’s no big secret that many organisations have adopted new working models in times of late. And with any great workplace shift comes the need for great evolution. Understandably, leaders … Read more “Team Collaboration: Why It Should Be Your Top Priority This Year”
You might be surprised, but the future of telephony is rich and promising. There has been a silent, emerging disruptor in the backdrop of headlining grabbing video meetings, artificial intelligence … Read more “The Future of Telephony: 6 Predictions for 2023”