Find out all the latest news, new partnerships and customer success stories from the leading cloud-based communications and collaboration company.
It has been just over 60 days since I started my journey as CEO of RingCentral, and it has been a whirlwind of listening, learning, and planning. I wanted to … Read more “The first 60 days as RingCentral’s CEO”
At RingCentral, our mission is to make your working life more pleasant by powering the critical tools you use everyday and make them available everywhere. In a time when businesses … Read more “Q3 MVP Updates: Boosting Employee Collaboration With Services Now Available in India, a More Efficient Call Handling & a Refreshed UX”
If you’ve ever run a large webinar before, you might be painfully familiar with some of these scenarios: Learning new tech just to run a great webinar. A lot of … Read more “RingCentral Webinar: Host Easy All-Hands Calls & Info Sessions”
We are excited to introduce our new call handling enhancements, specially designed to empower small and medium-sized businesses. With a commitment to user-friendly design, we’ve improved our call handling to … Read more “Introducing More Intuitive and Empowering User Call Handling”
2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly proud of what our teams have accomplished and the support from throughout the company. … Read more “Now available: The 2022 RingCentral Impact Report”
Customer experience is critical to business success today. Companies that are doing it well in 2023 know one thing for sure: technology can be a huge help. Streamlined workflows also … Read more “Top Customer Experience (CX) Innovations: Summer 2023”
By Michael Helmbrecht (VP of Product Management) We’re excited to announce that RingCentral is acquiring products from Hopin, a leading provider of audience engagement software solutions, which includes the award-winning … Read more “Transforming the Future of RingCentral Video Collaboration with the Acquisition of Hopin Events and Session Platforms”
No matter the size of the organisation, providing a great customer experience (CX) should be a priority. Research shows: 4-8% higher revenue for businesses excelling at CX 92% higher CX … Read more “Announcing RingCX: An AI-Powered, Agile, and Complete Contact Centre”
The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent years, AI has gone mainstream. For most of us, it’s no longer a science … Read more “How UK Workers Feel About AI and What It Means for Your Business”
