Hybrid Work Is Here: How Can Businesses Embrace It?

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Mid and large enterprises have an opportunity to make the most out of new working styles that are here to stay.

The way we work has changed. Organisations across the globe have had to adapt to ensure business continuity over the past two years, and remote work has drastically accelerated. 

While enterprises worked on strategies to figure out how to transition their business back into the office, employees expectations shifted. 65% of employees say the pandemic has made them rethink the place that work should have in their lives. They now seek more personal value and purpose from both life and work which translates in an increasing demand for more purpose-driven employment. 

In addition, the massive shift to remote work caused many employees to relocate – mostly to lower cost-of-living areas. Those who relocated want to stay. 

A return-to-work survey of 9,000 employees found that over 25% say they would resign if forced to return to the office and 56% of full-time employees who worked hybrid or remotely during COVID-19 would rather work from home permanently.

While the remote and hybrid work trend varies due to things like location, culture and IT adoption, there’s no doubt that it will stay in one form or another. Whether employees decide to spend three days a week in the office or if teams decide to split forever, flexible work is now the future.

What can mid and large enterprises do to ensure hybrid success?

As a mid or large enterprise, it’s likely that you’re already adapting strategies to keep hold of your talents as well as grab a competitive advantage to attract new talents. But it can be an uphill struggle to better serve your growing hybrid workforce and create an operating model that works for everyone.

Something that will support you as you adapt is providing employees with the right tools that keep them engaged and productive wherever they are. A cloud-based tool such as unified communications as a service (UCaaS) is something worth exploring if you haven’t already. Rainbow Office powered by RingCentral, the public cloud UCaaS solution of Alcatel-Lucent Enterprise, enables mid and large enterprises with an easy-to-use, secure and integrated communications platform which addresses any employees’ needs. 

Here are some of the things you need to know about Rainbow Office powered by RingCentral: 

User experience

From a unified and intuitive application available on any devices, employees keep control on their communications and engage with internal and external audiences the way they want. They have everything at their fingertips when they collaborate and can easily 

  • Connect through audio or video
  • Check presence
  • Chat
  • Make or receive calls
  • Schedule and join meetings
  • Share screens and files
  • Assign tasks

To get an idea of how Rainbow Office could support your business, see the examples in the following videos. 


Rainbow Office simplifies IT workflows by bringing various services together as opposed to several siloed applications and permits a smooth transition at their own pace. Administrators get all what they need from an easy-to-use, central management interface available from anywhere. One critical feature for IT is the access to reporting and insightful analytics which gives actionable information on user adoption or quality of service, as we can see below.


Highly critical to both IT and employees, Rainbow Office is an open platform that provides Industry-recognised APIs or 250+ out-of-the-box integrations with business applications. Mid and large enterprises can streamline and automate their business processes for an increased employee productivity, customer satisfaction and maximum return on investment.

There are so many challenges that come with hybrid working. It’s difficult to even know where to begin adapting your strategy. If you look into Rainbow Office powered by RingCentral, you’ll see how the solution caters for these emerging needs and generates tangible benefits such as improved employee productivity, customer satisfaction and return on investment, as well as help create a leaner operating model.

Download the whitepaper Why Unified Communications as a Service (UCaaS) matters for medium and large enterprises, to learn more and visit the Rainbow Office powered by RingCentral websit

Originally published Sep 20, 2022, updated Jan 16, 2023

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