Have you ever heard of the 7-38-55 rule? According to studies conducted in 1971 by Psychologist Albert Mehrabian, effective face to face communication is made up of 55% body language, … Read more “5 Body Language Cues That Will Help You Become a Video Call Expert”
From August 1, those who were shielding in England could return to their workplaces. A lot of people will still undoubtedly prefer to continue working from home, as the pandemic … Read more “Helping Employees Readapt to Office Life After The Pandemic”
How can your eCommerce website compete with big-name brands? Global eCommerce sales are estimated to reach over £3.5 billion by next year. In 2019, nearly two-thirds of American adults ordered … Read more “5 Must-Have Customer Service Elements for Online Businesses”
What does a happy customer do once their purchase is over? Well, for starters, they stay. And that is what customer retention is all about: customer loyalty. Customer retention not … Read more “Customer Retention Through Interactive Content: A Guide”
“Work smarter, not harder.” It’s easier said than done. In recent months, it’s been incredibly difficult for teams to perform at their best. The COVID-19 pandemic was and remains to … Read more “How Cloud Communications Can Help Public Sector Bodies Work Smarter, Not Harder”
With more and more options being readily available to customers, customer experience matters more than ever. Customer experience is now what brings new customers in, as well as what keeps … Read more “How Cross-Team Collaboration Improves Customer Experience”
In spring 2020 the nature of work changed. Cloud communications have become essential to organisations across the globe. Enterprises are facing challenges to instantly deploy, connect remote workers and scale … Read more “Atos and RingCentral Partner to Help Customers Have More Resilient, Multi-Generational Enterprises”
Anyone who works in healthcare, or who aspires to work in healthcare, knows what a challenging yet rewarding career choice it is. It’s a wonderful opportunity to help others whilst … Read more “The Ultimate Guide to Online Telemedicine Courses”
A practice that’s ever-growing in popularity, telemedicine is an innovative way to connect to patients. You may have heard the term telemedicine or telehealth before. You may be in a … Read more “Established Telemedicine Providers”