Paving the way for cloud-based councils While many public sector organisations rally to overcome the complexity and financial strain imposed by the global pandemic, local councils have been no exception. … Read more “Virtual Public Service: The Local Government Transformation”
‘Councils & COVID: Lessons from the Year of Discontent’ was an integral webinar resulting from key findings that emerged from our recent public sector research on the impact of COVID-19 … Read more “Councils & COVID: Webinar Review”
The number of remote workers, otherwise known as telecommuters, is on the rise. People have become accustomed to a new lifestyle, one where they can work on their own terms, … Read more “The Top 25 Remote Work Statistics & What This Means for Hybrid Working”
It’s easy to think that (as individuals) we haven’t got the influence to make a change. But lots of what we see as small conversations and actions can make a … Read more “Let’s Keep Talking: Why We Should Always Make Time To Connect”
For many of us, 2020 has been a year to forget – but it’s been a great time for eCommerce, with buying and selling online at an all-time high. Worldwide … Read more “Recession Proof Products To Sell Online (and How To Sell Them)”
Product marketing is often confused with other business and marketing processes. In this article, we will bust those myths once and for all and get to the bottom of what … Read more “Product Marketing Strategy: The Definitive Guide – Examples, Templates & Strategies”
Something that became clear for so many of us last year was just how much we need direct human contact during a crisis, and (if that’s not an option) a … Read more “Routing for Teams: How To Meet Enterprise Telephony Needs”
Live chat and chatbot features are now commonplace across the web. These chat systems are both great options for facilitating rapid, contactless, customer service and customer support. Taking communications online … Read more “Chatbot vs Live Chat: What’s The Difference & When Should You Use Them?”
The workplace is changing. With the rise of remote work, hybrid schedules, and shift work, COVID-19 has changed the way office spaces are used, and a new, dynamic workplace is … Read more “What is the Dynamic Workplace and Why Should your Company Embrace it?”