Whether you’re starting in business for the first time, or you’re already running a successful company, the importance of an effective marketing strategy must not be overlooked. It could mean … Read more “The Marketing Mix and the 4 Ps of Marketing: The Definitive Guide”
Today, the world is leaning towards automation. The demand for instant engagement and customer satisfaction is everywhere. And only continues to grow. This is especially the case for the world … Read more “What is Chatbot Marketing and Why it’s The Future of Marketing: Examples, Uses & Benefits”
The UK’s higher education sector is entering a new era – an era in which the use of collaboration technologies across departments is essential to attracting international students and staff, … Read more “The Digital Campus: The Time To Act Is Now”
Today, 73% of women experience bias at work and less than a third of employees recognise it. Bias can be deliberate or unconscious, but regardless the outcome is the same. … Read more “International Women’s Day Ringside: Emily Georgiadis”
People, process and technology are the three core elements of great contact centre performance. The Contact Centre Helper Spring Survey, in partnership with RingCentral, gives unique insights that show how … Read more “Are You Delivering Excellent Customer Service?”
More and more companies are moving to a hybrid working model, with some employees working remotely and some remaining onsite. Since the lockdown over half of the UK’s workforce has … Read more “10 Best Online Workspaces and How They Can be Used to Support a Hybrid Workforce”
RingCentral’s newly formed chess team is taking part in the first FIDE online world corporate chess championship. Starting today, 284 teams from 78 different countries will compete virtually. This totals … Read more “Chess Team’s Gambit To Save the Environment”
If you’re in the process of developing a new product, you need to be thinking a few steps ahead. Will the finished product tick all the boxes we want? How … Read more “Marketing a New Product: The Definitive Guide”
Welcome back to Ringside. Our interview series invites leaders from across the business communications industry and beyond to share their views on trends, current issues and other reflections on their … Read more “Ringside: Insider Interview with Brian Poole”