As the world rapidly changes thanks to technological advancements, so are other aspects of life. These changes are being seen more in the workplace than anywhere else. One aspect of … Read more “What is Collaborative Leadership and Why Is It Important?”
This past weekend my wife and I drove to Nashville, TN to see our daughter. Even with the restrictions that are in place with social distancing, we had a great … Read more “Building a Human Connection in CX”
Virtual collaboration has been at the forefront since the beginning of the Covid-19 pandemic. After many businesses shut down their offices, some permanently, determining the best way for teams to … Read more “What is Collaboration and How Can You Build a Collaborative Team?”
How has the pandemic impacted cloud adoption? What pivotal shifts have you seen in communications over the years? Ringside is all about finding out answers. For this episode, we hear … Read more “Ringside: Insider Interview with Tom Reed”
Student life is hard in the UK. With tuition fees to think of, plus rent, bills and food all at a time when the cost of living in the UK … Read more “16 Online Jobs for Students in the United Kingdom”
Working remotely has never been easier with the rise of unified communications as a service tools (UCaaS), such as video conferencing. We can’t always meet face to face, especially now … Read more “How To Host A Video Conference Call”
European Office with a difference. We may not yet know what the new normal will be. But we do know that what we call ‘the office’ will not be the … Read more “Rainbow Office Powered by RingCentral Launches in Europe”
How are organisations shaping the future of work? What are the challenges and opportunities facing businesses today? How are communication and collaboration evolving to meet the demands of the modern … Read more “Ringside: Insider Interview with Joe Brackenborough”
For customers who want to cut out lengthy call queues and deal with responses to queries at a time that suits them, email can be an easy way to reach … Read more “Guide to Email Management in Call Centres”
