Uptime is becoming increasingly critical for cloud-based apps, as they take centre stage in the hybrid working era. Expectations for availability are high, and every moment feels urgent. And if … Read more “What Is ‘Uptime’? What Do ‘Five 9s’ Mean for Your Business?”
Today, we are proud to announce RingCentral is the first global cloud provider to offer fully compliant cloud phone system services in India. RingCentral passed key regulatory certifications by the … Read more “RingCentral Becomes the First Compliant Cloud Telephony Provider in India!”
Highlights: Global outages continue to plague Microsoft Teams and its users, shutting down communications for hours at a time. Microsoft Teams 99.9% uptime SLA for its core service translates to … Read more “Microsoft Teams Direct Routing: Why you need 99.999% reliability”
Highlights: The built-in telephony in Microsoft Teams – and its respective Calling Plans – often don’t meet the needs of enterprise users. Direct routing connects third-party telephony carriers into Microsoft … Read more “5 Reasons To Add RingCentral Cloud PBX to Your Microsoft Teams”
The rise of hybrid working has made it essential for companies of all sizes to invest in effective cloud communication tools. These keep remote teams connected and productive. However, as … Read more “7 Benefits of Partnering With a Single Communications Vendor”
The unified communications research specialist, Metrigy, has awarded RingCentral with the Top Provider title for Contact Centre platforms. As these awards are earned based on both customer ratings and quantitative … Read more “RingCentral Achieves MetriStar Top Provider Award “
Highlights: AI takes centre stage Cybersecurity is still top of mind Big data and analytics emerge as a necessary precursor of AI With more than 8,000 attendees, 200+ international speakers … Read more “Dublin Tech Summit 2023: 3 Trends From Europe’s Top Tech Conference”
ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft Teams, integrated telephony is the name of the game. That’s … Read more “The Right Call for Microsoft Teams”
Customer experience is critical to business success today. Companies who do it well know one thing for sure: technology can be a huge help. Whether it’s faster resolution times on … Read more “RingCentral’s Top CX Innovations: Spring 2023”
