A post type for definition of term
A Complete Guide to Call Centre QA To Optimise Your Workforce Quality assurance is a central process for all businesses, and call centres are no different. Quality assurance (or QA) … Read more “Call Centre QA”
Everything You Need to Know About Speed Dial Whether for business or personal needs, having a speed dial extension on your Android or iOS phone is an add-on that can … Read more “Speed Dial”
Customer Reviews: What They Are and How to Get Them Customers are your greatest asset. Without them, your products, services and business would cease to exist. Finding ways to promote … Read more “Customer Reviews”
How To Start an eCommerce Business: 10 Steps To Get You Started Starting an eCommerce business can be an exciting, but daunting, challenge. It’s not just getting your products and … Read more “eCommerce Business”
Video Messaging: What it is and how to use it In the past two years of a global pandemic, we’ve all become accustomed to video chat or video conferencing for … Read more “Video Messaging”
What Is A VoIP Caller: Everything You Need to Know If you’ve noticed that you’re receiving a few unsolicited phone calls and all you see on your smartphone’s mobile … Read more “VoIP Caller”
Wifi Calling: A Quick and Easy Guide We’ve all had annoying situations with our mobiles. You know the situation: the quality deteriorates when you move to another room or, worse, … Read more “WiFi Calling”
End to End Encryption – Everything You Need to Know and More In a world where business is increasingly carried out virtually, appropriate cybersecurity is vital. Having strong security protocols … Read more “End to End Encryption”
Call Management: How it Works and How it Can Help your Business Despite communication through digital channels increasing, phone systems remain a key part of consumer buying journeys, with 66% … Read more “Call Management”