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  1. What is a video call?
  2. How can video call apps benefit your business?
  3. Harness the benefits of video calling with RingCentral
  4. How to set up a video call in seconds with RingCentral
  5. How to record a video call online
  6. Free video calling and more from RingCentral Video
  7. Business video call FAQs
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TABLE OF CONTENTS

  1. What is a video call?
  2. How can video call apps benefit your business?
  3. Harness the benefits of video calling with RingCentral
  4. How to set up a video call in seconds with RingCentral
  5. How to record a video call online
  6. Free video calling and more from RingCentral Video
  7. Business video call FAQs

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Video Call

Video call online

Video calling has become a staple of modern business, and with RingCentral’s help you can achieve truly productive video calls. Connect in-office and remote or hybrid teams with ease and improve their collaboration thanks to a host of AI-powered features.

  • Unlimited AI-powered video meetings for up to 100 participants
  • HD voice with AI-noise cancellation for clear communication
  • AI meeting transcription, summaries, and insights
Learn more

A video call app for business and a whole lot more

RingCentral Video offers everything you could want from an online video call app for businesses and more. With a range of plans available, you’re sure to find what you need, whether that’s a simple free video call platform or an advanced solution for enterprise-level meetings and webinars.

Technology has drastically changed the way we do business. With teams now more distributed than ever, video calling has become a key tool for small-to-medium businesses (SMBs) and enterprises alike. To achieve seamless collaboration, maintain company culture, and boost productivity, you need a reliable online video calling solution.

For teams that rely on more traditional communication methods alongside video conferencing, having a dedicatedbusiness phone numbercan help ensure consistent, professional contact with clients and stakeholders.

Luckily, RingCentral is here to help! Our flagship unified communications solution,RingEX, is an all-in-one platform ideal for companies with multiple offices and dispersed employees. It brings together phone, messaging, and a powerful suite of AI-powered collaboration tools in theRingVideosuite to deliver a complete communications experience. Are you ready to reap the benefits of video calling online?

What is a video call?

A video call is like a regular phone call, except you and the person you're calling can see each other. With an internet connection and any desktop or mobile device, you can video call online with anyone. Because of the live video element, you can expect your conversations to go beyond what traditional voice calls offer.This is one of the reasons why video calling is used extensively not only for keeping in touch with friends and loved ones but also for keeping businesses running.

How can video call apps benefit your business?

A video call app is a must-have for modern businesses—and it‘s easy to see why. Video calling benefits are far-reaching and offer a significant return on investment (ROI). Using the best video call software can mean:

  • Less travel.If your dispersed teams simply have to open an online video call app to meet and collaborate, it means less travel time and fewer travel-related costs.
  • More diverse workforce.Removing geographical barriers opens the doors to hiring top talent from all over the world.
  • Enhanced market penetration.You can reach global markets without having to leave your HQ.
  • Boosted productivity.Utilizing features of video call solutions like file-sharing and virtual whiteboards (which are built-in to RingCentral Video), employees can collaborate on documents in real-time, making video meetings even more productive than in-person ones.
  • More closed deals.Sales teams can close more deals by turning simple audio calls into live demos, allowing for more personal connections with customers.
  • Increased customer retention.Show customers working prototypes and solve their problems on the spot via screen sharing and easy video calling online.

Harness the benefits of video calling with RingCentral

There aren’t many businesses today that don’t use online video calling as part of their operations. Using video calls and making the most of them, though, are two very different things. RingCentral can provide everything you need to harness video call benefits like improved productivity, boosted collaboration, and enhanced employee morale.

If your team needs a video solution that adapts to evolving business demands,customizable video conferencingcan offer the flexibility and control required to support different meeting formats and workflows.

Video call from a browser: No downloads

There’s no need to download RingCentral’s apps to video call. You get a full-featured meeting experience via your web browser that’s perfect for external stakeholders and clients. Edge, Firefox, Chrome, and Safari are all supported for desktops and both Safari and Chrome are supported on mobile devices.

Use and switch between any device

Wherever you are and on whatever device, RingCentral video calls have everything you need. The full experience of whiteboards, screen sharing, annotation, and more is there on mobile devices as well as desktops. What’s more, you can easily switch a live video call from one device to another with just one click or tap.

If you're looking for a way to manage calls on the go, check out ourbusiness phone number appfor a seamless calling experience across all your devices.

AI for smarter video calls

Video calls with RingCentral Video are AI-powered for greater productivity and efficiency. Transcription and captioning make for more inclusive video calling, while AI summaries give you quick and accurate recaps without the need to take notes or rewatch recordings.

Collaborate to boost productivity

Sometimes simple video calls need a little extra something to get the creative juices flowing. With RingCentral Video you can collaborate on digital whiteboards, split into smaller breakout rooms, share collaborative notes, and more.

How to set up a video call in seconds with RingCentral

Setting up a video call should be intuitive and easy for everyone. You can instantly start a RingCentral Video video call from the mobile, desktop, or web app and invite who you like.

Starting a video call on a mobile device

In the RingCentral mobile app, there are two main ways to start video calls.


If you’ve exchanged messages with the person, group, or team you want to video call:


— In the existing relevant conversation, tap the Video icon at the top right

— If it’s just a two-person conversation, your video call will start immediately.

— If there are more people in the conversation, tap Start video call in the menu and then tap Start to confirm your group video call.


If you don’t have an existing conversation to start your video call from:


— Tap Video on the bottom menu bar

— Tap Start at the top left

How to record a video call online

Recording video calls is super-useful—you can store them for future reference, you can send them out to anyone who missed the meeting, and you can use them for training. With RingCentral Video, you can also get AI-generated summaries, transcripts, keywords, and a highlight reel.

And for businesses that frequently need to document conversations or review meeting content, a robustcall recording solutioncan be a valuable addition to your communication toolkit.

Here’s how it works in the RingCentral app: If you’re the host, just click on the Record button located at the bottom of your meeting screen. A red dot and a timer will appear on the bottom left to show that recording has begun. That’s it! Recording will stop when the call ends.

To access the recording, go to the Video tab in your app and select All recordings.

Free video calling and more from RingCentral Video

There are robust video call solutions available for businesses of every size. With so many video calling apps online to keep your team connected, how do you know which one to choose?

If you’re looking to video call for free and want more advanced features, your number one choice should be RingCentral Video! Check out just some of what we offer, to learn exactly why RingCentral is hailed the best video call app by many:

Enterprise-grade security

Security should be one of your top concerns when looking to make free video calls online. You need to be sure all calls are encrypted, so you can have peace of mind discussing delicate business matters. At RingCentral, we offer end to end encryption that can be turned on and off dynamically during a meeting, ensuring your conversations remain private no matter what device you're using.

Save time with AI-powered recaps

In today’s workplace, meeting overload is a major cause of stress and fatigue. Those lead to the greatest challenge of all; loss of productivity. With each recorded RingCentral Video meeting, you get meeting summaries, video highlight reel, meeting transcript, chapterization, and more, allowing you to quickly catch up.

Rich collaborative experience

You don’t just want a video call app; you want a holistic communication solution. RingCentral Video provides various tools to brainstorm and discuss during a meeting. Unlimited interactive whiteboards and collaborative meeting notes which are then stored in a post-meeting collaboration hub, for example, help your team to work together during and outside of the meeting.

For organizations that also rely on traditional voice communication, RingCentral offers robustconference calling servicesto complement its video solutions.

Ease of use

Your online video calling app must be naturally intuitive to make onboarding easy. Your staff should be able to navigate it without having to consult lengthy manuals, FAQs, or your IT department. That's exactly what RingCentral offers; an easy-to-use online video call app that can be used by tech noobs and veterans alike.

Much better reliability

Trusted video calling providers earn that trust (and may cost a little more) by helping you avoid dips in productivity caused by downtime. RingCentral offers a high-availability infrastructure—that's 99.999% of uptime, meaning the service is only down for a few minutes each year. This ensures business continuity no matter the situation.

Powerful analytics

If there's one video calling feature that brings digital meetings a step closer to or even better than in-person meetings, it's having access to data and analytics. RingCentral offers a powerful analytics suite that lets you monitor call quality, track the amount of time spent on meetings, and access live reporting to help you make informed decisions. We told you it was a lot more than just online video calling!

Business video call FAQs















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    — Follow the onscreen instructions for joining the call audio

    — Tap Invite others to the meeting and then choose how to invite your chosen participants. Options include finding existing RingCentral contacts, sending invites by email, copying the meeting link, and more.

    Starting a video call in the desktop or web app

    It’s just as simple to set up online video calling when using the desktop app or web browser.


    If you’ve exchanged messages with the person, group, or team you want to video call:


    — In the existing relevant conversation, click the Start video call icon at the top right

    — If it’s just a two-person conversation, click Start screen share and your video call will start immediately.

    — If there are more people in the conversation, click Start huddle and then choose Start in the popup window to confirm your group video call.


    If you don’t have an existing conversation to start your video call from:


    — Click Video from the navigation bar

    — Click Upcoming meetings and then click Start

    — Follow the onscreen instructions for joining the call audio

    — Click Invite in the bottom menu bar and then choose how to invite your chosen participants. Options include finding existing RingCentral contacts, sending invites by email, copying the meeting link, and more.

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