With RingCentral, we’ve been able to consolidate everything we needed from a communications standpoint into a single cloud solution supported by a highly responsive vendor. And we’re saving money.
Todd Coggins
IT Director, Doral Health & Wellness
Providing high-quality care to Brooklyn’s seniors
Whether they’re looking for simple preventative care from a general physician or need urgent medical attention – including emergency surgery – thousands of Brooklyn, New York, seniors each year turn to the medical experts at Doral Health & Wellness. The interdisciplinary healthcare organization offers a full range of medical services – including behavioral health, cardiology, adult day care, family medicine, dialysis, and other specialties.
Doral Health & Wellness has earned such a positive reputation with patients and their families that after launching its first facility in 2019, the organization has since opened five additional locations throughout the Brooklyn area. The company also maintains an impressive 4.8-star rating across thousands of Google Reviews.
Outgrowing a fragmented telephony infrastructure
Like many organizations that enjoy early success, Doral Health & Wellness found itself needing to expand quickly to accommodate growing interest from new patients both within and beyond the community of its original facility in East New York, Brooklyn.
As IT Director Todd Coggins explains, the busy organization was soon adding locations around the city – and signing up for various telecommunications services to help keep the growing staff of doctors, nurses, and support personnel connected to each other and accessible to patients.
