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Business Phone System Features

Business phone systems have become an essential office tool. It connects a business to its customers, both present and would-be clients, as well as to business partners. Moreover, a business phone system unifies an office, enabling teammates to exchange information and maintain a strong network of employees.

Business VoIP has revolutionized the way businesses communicate. With the combined capabilities of the Internet and telephony, you can access advanced features and maximize your office phone system.

• Local and toll free numbers. Choosing your business number is crucial. It may bring in more customers to call your number, but it can also restrict them. Depending on your goal and your target area, a local or a toll free number may suit your business.


• Web management. VoIP is primarily reliant on the Internet. You should be able to access your communications online, to give you an easy and convenient way of monitoring your calls. With your main business number and a password, you can instantly modify your call settings, transmit documents through Internet fax, and access your voicemail messages.


• Caller ID. You should be able to see the number of the person who is calling your business. If the caller is one of your contacts, his name will also appear on your device or on your computer. This feature enables you to know who is calling even before you pick up your phone.


• Voicemail. A lot of business phone systems neglect voicemail. However, it is one of the most important features you should have in your business VoIP system. This is because voicemail catches any caller who was left unattended, letting you project a more professional and customer-friendly image. With this feature, you will not miss any important call.


• Custom greetings. This feature lets you record your own voice which will automatically play every time there is an incoming call. Some service providers also offer professional recording services in which they professionally record a script from the subscriber.


• Message alerts. You can receive push notifications on your cell phone and your computer every time a new voicemail or Internet fax document arrives in your mailbox. Through a text message and an email message, you can be informed instantly of any important and urgent message.


• Answering rules. A business VoIP is designed to automatically answer calls, based on your preferences and schedule. You can set your answering calls according to time of the day, day of the week, or caller ID. Through your online account, you can modify your settings and change the numbers to which calls are forwarded.

Advantages of the RingCentral Office Business Phone System

RingCentral Office provides businesses with a comprehensive office phone system which includes features and capabilities that enable users to have a reliable communications suite. There are a lot of advantages to using RingCentral for your business communications, giving you an affordable but highly capable phone system.

• Answer calls all the time. RingCentral provides businesses with features that ensure calls are answered instantly at all times. With the use of features such as auto-attendant and call routing, callers will never hear a busy signal and will instead be able to talk to you or to any member of your team.


• Project a more professional image. RingCentral Office equips your business with advanced features which will let you have a big business image. For instance, professionally recorded custom greetings will give your business a stronger brand, at the same time a more customer-friendly image.


• Transmit faxes online. RingCentral Office features Internet fax, giving you the ability to send and receive fax documents online. This eliminates the need for a traditional fax machine, giving you savings in time, money and effort. By conveniently integrating fax to your virtual phone system, you will be able to streamline your communications into a single phone number.


• Mobility. Since RingCentral Office is not dependent on any physical phone lines, you can take your business communications anywhere you go. By simply setting your call forwarding rules to send incoming business calls to your mobile phone, home phone or office phone, you can answer calls even when you are at home watching TV.


• Monitor your communications closely. RingCentral Office provides online call logs which let you see every call, fax or voicemail message that you send and receive. This way, you can closely watch your business calls and evaluate call volume throughout the day. Details include the time and date of the call or message, the caller ID, transaction results and attached files, if it is a fax or a voicemail message.


• Intelligence and capabilities. RingCentral Office is an intuitive phone system which operates based on your schedule and method of business. You can configure the system simply by logging in to your online account, and set the virtual extension numbers, the call forwarding and answering rules, and other features which enable you to communicate with your customers. You can even use your business number right in your iPhone with the RingCentral Mobile iPhone app. It is specifically designed to fit the needs of a mobile professional who relies on his iPhone for both his personal and business communications.

RingCentral Office offers affordable pricing plans which come with all the features you need to start a comprehensive and highly reliable business communications set. With virtually no set-up and additional equipment required, you can have a phone system that is on a par with the traditional PBX systems large corporations use. Maximize your business phone number by getting it from RingCentral, the industry’s leading virtual phone system provider.