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Unified Communications - Collaboration Blog

Get the latest unified communications (UC) technology news, trends, tips, how-to, and practical advice. Expand your ideas about cloud-based UC.

CIO Watercooler February roundup
  • UC - Collaboration

Lessons from the CIO Watercooler: IT Relations, Wellbeing and Workplace Collaboration

February’s Digital Boardroom session covered the changing role of IT relationships, wellbeing and workplace collaboration. As we weave our way out of the pandemic’s global chaos, IT leaders take on … Read more “Lessons from the CIO Watercooler: IT Relations, Wellbeing and Workplace Collaboration”

RingCentral Team
RingCentral Team Author
cybersafety-remote-revolution-263
  • UC - Collaboration

Cybersafety for the Remote Revolution – Keeping Call Centre Workers Cybersafe

Experts project the permanent remote workforce to grow from 16.4 per cent in 2020 to 34.4 per cent in 2021. With more personnel decentralisation, companies will face more cybersecurity challenges. … Read more “Cybersafety for the Remote Revolution – Keeping Call Centre Workers Cybersafe”

RingCentral Team
RingCentral Team Author
freelance-ppc-consultant-816
  • UC - Collaboration

How To Start Your Own Freelance PPC Side Hustle Today

Becoming a freelance PPC consultant involves a lot of commitment, but it pays off with lucrative results once you start winning clients. In fact, it’s one of the top work … Read more “How To Start Your Own Freelance PPC Side Hustle Today”

RingCentral Team
RingCentral Team Author
globally-distributed-remote-team-993
  • UC - Collaboration

How to Create a Globally Distributed Remote Team

Remote work has changed the entire world of work.  Thanks to a remote working infrastructure, companies could quickly pivot to face the changes brought on by COVID-19 and were able … Read more “How to Create a Globally Distributed Remote Team”

RingCentral Team
RingCentral Team Author
pricing-lesson-retail-829
  • UC - Collaboration

Valuable pricing lessons to learn from retail giants [success and fail stories]

There is a lot to learn from retail giants. Not just from their success stories, but failures too. Their experience is invaluable for SMBs that operate on tight budgets, and … Read more “Valuable pricing lessons to learn from retail giants [success and fail stories]”

RingCentral Team
RingCentral Team Author
woman on the phone in the office at her desk.jpg
  • UC - Collaboration

What Is Cloud PBX? Benefits of Taking Your On-Site PBX to the Cloud

Much like many disruptive technologies, the cloud has been met with reticence as well as excitement. Where cloud computing offers better cost-efficiency, flexibility and scalable opportunities, some businesses are still … Read more “What Is Cloud PBX? Benefits of Taking Your On-Site PBX to the Cloud”

Severine Hierso
Severine Hierso Author
rpa-robotic-process-automation-760
  • UC - Collaboration

Your Guide to The 29 Best RPA Tools to Optimise Your Business

  “The Master created humans first as the lowest type, most easily formed. Gradually, he replaced them by robots, the next higher step, and finally, he created me, to take … Read more “Your Guide to The 29 Best RPA Tools to Optimise Your Business”

RingCentral Team
RingCentral Team Author
fully-remote-team-386
  • UC - Collaboration

6 Lessons from a Fully Remote Team

It’s not news that most of the world is working remotely. There’s been an influx of information about how to be productive while working from home and best practices for … Read more “6 Lessons from a Fully Remote Team”

RingCentral Team
RingCentral Team Author
online shop website on home office setup-743
  • UC - Collaboration

What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies

Think of your current marketing strategy. Do you know where your customers will be a year from now? Your relationship with your customers is the key to success for any … Read more “What is Customer Lifecycle Marketing? How to Increase Profit with These 5 Best Strategies”

RingCentral Team
RingCentral Team Author
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Category

Collaboration

GSP

Interviews

Security

Small Business