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Unified Communications - Collaboration Blog

Get the latest unified communications (UC) technology news, trends, tips, how-to, and practical advice. Expand your ideas about cloud-based UC.

customer-support-strategy-digital-workplace-772
  • UC - Collaboration

How to plan your customer support strategy based on digital workplace trends

Digital workplace transformation is on the rise. And it will undoubtedly change how each department operates and collaborates within an organisation. Continuous advancement in technology and the global pandemic are … Read more “How to plan your customer support strategy based on digital workplace trends”

RingCentral Team
RingCentral Team Author
build-tech-ecosystem-supports-remote-work-951
  • UC - Collaboration

How to Build a Tech Ecosystem that Supports Remote Work

As you transition your team to a remote or hybrid workplace, this article will help you: Determine how to best scale your temporary remote work policies and practices into a … Read more “How to Build a Tech Ecosystem that Supports Remote Work”

RingCentral Team
RingCentral Team Author
customer-service-mistakes-remote-workforce (1)-259
  • UC - Collaboration

10 common customer service mistakes to avoid in a remote workforce

Since 2020 and the pandemic first hit, almost every organisation from every industry has had to go from working in physical spaces to working remotely. The massive transition to a … Read more “10 common customer service mistakes to avoid in a remote workforce”

RingCentral Team
RingCentral Team Author
Business team leader-964
  • UC - Collaboration

What is Collaborative Leadership and Why Is It Important?

As the world rapidly changes thanks to technological advancements, so are other aspects of life. These changes are being seen more in the workplace than anywhere else. One aspect of … Read more “What is Collaborative Leadership and Why Is It Important?”

RingCentral Team
RingCentral Team Author
group of people using laptop for a online meeting in video call.
  • UC - Collaboration

What is Collaboration and How Can You Build a Collaborative Team?

Virtual collaboration has been at the forefront since the beginning of the Covid-19 pandemic. After many businesses shut down their offices, some permanently, determining the best way for teams to … Read more “What is Collaboration and How Can You Build a Collaborative Team?”

RingCentral Team
RingCentral Team Author
online-jobs-in-the-uk
  • UC - Collaboration

16 Online Jobs for Students in the United Kingdom

Student life is hard in the UK. With tuition fees to think of, plus rent, bills and food all at a time when the cost of living in the UK … Read more “16 Online Jobs for Students in the United Kingdom”

RingCentral Team
RingCentral Team Author
photo of a woman wearing headphones smiling and waving as if on a video conferencing call
  • UC - Collaboration

How To Host A Video Conference Call

Working remotely has never been easier with the rise of unified communications as a service tools (UCaaS), such as video conferencing.  We can’t always meet face to face, especially now … Read more “How To Host A Video Conference Call”

RingCentral Team
RingCentral Team Author
coloured card announcing the launch of Rainbow Office Powered by RingCentral in Europe and showing a screenshot of the Rainbow Office interface
  • RingCentral News
  • UC - Collaboration

Rainbow Office Powered by RingCentral Launches in Europe

European Office with a difference.  We may not yet know what the new normal will be. But we do know that what we call ‘the office’ will not be the … Read more “Rainbow Office Powered by RingCentral Launches in Europe”

RingCentral Team
RingCentral Team Author
RingCentral Ringside interview with Joe Brackenborough from Thanet Council
  • RingCentral News
  • UC - Collaboration

Ringside: Insider Interview with Joe Brackenborough

How are organisations shaping the future of work? What are the challenges and opportunities facing businesses today? How are communication and collaboration evolving to meet the demands of the modern … Read more “Ringside: Insider Interview with Joe Brackenborough”

RingCentral Team
RingCentral Team Author
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Category

Collaboration

GSP

Interviews

Security

Small Business