Get the latest unified communications (UC) technology news, trends, tips, how-to, and practical advice. Expand your ideas about cloud-based UC.
Whether you need to keep on track with a new product roadmap, share code or review the user story files, being able to access a one-stop hub for efficient team … Read more “The Best Online Collaboration Tools for Developers”
The pandemic has forced roughly 40% of professionals in the EU to work remotely. This sudden and significant change has brought along a myriad of challenges for employers. HR teams … Read more “5 steps for implementing a top-notch virtual onboarding program”
Work from home (WFH) and hybrid working are becoming a new standard, and video conferencing is the need of the hour. It’s the most logical solution to keep your remote … Read more “Top 10 Virtual Background Ideas for Video Calls”
With growing competition within many business industries, each brand is trying to distinguish itself in this battle. Some focus on product quality, some on sales, but some companies are doing … Read more “How Contact Centres Can Utilise Email Marketing To Improve The Customer Experience”
Last week I was on a call with a client and some of my team members. We were using the client’s platform for the video call, and during that call, … Read more “How Can Businesses Drive Efficiency in the Contact Centre?”
RingCentral is launching an Essentials package in Europe this June for businesses that don’t need the full unified communications package but want the key features of one. The app is … Read more “Introducing RingCentral MVP™ Essentials”
There are many buzzwords surrounding brands’ presence on LinkedIn that get your strategy nowhere. “Personalisation” isn’t one of them. Creating a tailor-made customer experience has become a viable trend over … Read more “How to use LinkedIn to deliver personalised customer experience in 2021”
Whether your design team is made up of in-house team members, freelancers or both, being able to collaborate efficiently and easily is absolutely imperative for your creative teams. For designers, … Read more “The Best Collaboration Tools for Designers”
As people return to high streets and services reopen, there’s no getting away from thoughts of coming back to the office. While some await the green light from managers, and others … Read more “The Return to the Office Has Started. How Can Businesses Support Workers?”
