Back in 2021, HM government launched the National AI Strategy. This strategy sets in place the government’s vision for a public service that truly harnesses the power of technological innovation. … Read more “More Than a Chatbot: How Can the Public Sector Use AI in Communications?”
In recent years, the way we communicate at work has changed. Today, employees expect to host meetings over video easily from anywhere and complete daily tasks through messages. But while … Read more “Team Collaboration vs Citizen Experience: The Uneven Progress of the Public Sector”
Since October 2022 and the HM Government’s announcement of the UK Digital Strategy, the UK public sector has been considering how they might adopt digital solutions. Ultimately, the aim is … Read more “Public Sector’s Communication Conundrum: Latest Research Findings”
Many of history’s greatest achievements began with powerful partnerships between people. Wilbur and Orville Wright, Steve Jobs and Steve Wozniak, and John Lennon and Paul McCartney. We’re much stronger when … Read more “How Global Service Providers Drive Innovation”
Welcome back to Ringside. This is where we talk leadership, technology and communication with the people who are shaping the future of work. Today, we caught up with Mike Swain, … Read more “Ringside: Insider Interview with Mike Swain”
Companies are constantly adapting to shifting employee and customer expectations. During the past two years, these shifts have been even more frequent, with little time between each. Since the switch … Read more “Europe Gets an Essentials Update to Rainbow Office”
Ringside welcomes views from within and outside our team, especially those we partner with on forward-thinking initiatives. This time, we caught up with Ashley Gray, the learning partnerships manager at … Read more “Ringside: Insider Interview with Ashley Gray”
European Office with a difference. We may not yet know what the new normal will be. But we do know that what we call ‘the office’ will not be the … Read more “Rainbow Office Powered by RingCentral Launches in Europe”
February’s Digital Boardroom session covered the changing role of IT relationships, wellbeing and workplace collaboration. As we weave our way out of the pandemic’s global chaos, IT leaders take on … Read more “Lessons from the CIO Watercooler: IT Relations, Wellbeing and Workplace Collaboration”