For years, public service companies have relied almost exclusively on the convenience and security of on-premises solutions for their communication strategies. After all, on-premises solutions allowed companies to keep sensitive … Read more “On-premises vs Cloud Communications: A Public Sector Perspective”
Throughout July, RingCentral powered CIO Watercooler’s Digital Boardroom sessions. Digital Boardroom is a series of roundtable events on the state of digital in modern businesses. The roundtables covered topics from … Read more “Lessons from the CIO Watercooler: A Roundtable Roundup”
This year, communities everywhere have experienced an incredible shift. With society practically shutting down, remote working has become the new norm – at least for now. Has the last few … Read more “What ‘Future of Work’ Means for the Public Sector”
Expectations around customer experience are constantly changing. In the past, the only option a customer had if they needed help was to pick up a phone. After a while, emails … Read more “Why Social Media Should Be Part of Your Contact Centre Operation”
We’ve expanded the Ringside series to draw insights from business leaders beyond our walls. In partnering with others to help create the future of work, we’re curious to uncover a … Read more “Ringside: Insider Interview with Sebastian Tietz”
We’re extremely grateful and humbled to be awarded ‘Best Unified Communications Platform’. The SaaS space in general is full of excellent, innovative products. The unified communications niche in particular is … Read more “RingCentral Awarded Best Unified Communications Platform in UC Awards”
Watch this roundup video for a 90-second synopsis of this blog: When the UK went into lockdown on 23 March, many public sector organisations had to overhaul their logistics along … Read more “Migrating the Classroom Online: A School Story”
We’ve expanded the Ringside series to draw insights from business leaders beyond our walls. In partnering with others to help create the future of work, we’re curious to uncover a … Read more “Ringside: Insider interview with James Willans”
Need all the necessary know-how in one digestible resource? We give you a rundown on the Cloud First Policy and how it encourages digital transformation in public sector organisations.