Find out all the latest news, new partnerships and customer success stories from the leading cloud-based communications and collaboration company.
Paolo Fabrizio, is an experienced digital and social customer service consultant, trainer, author and speaker. In the ’90s, was part of the first online insurance company in Italy covering many different customer-facing roles. … Read more “Interview with Paolo Fabrizio – Selling with Customer Service”
More UK companies and agencies will be able to move faster and embrace cloud technology with the launch of RingCentral’s new UK data centre. RingCentral is a leading provider of … Read more “RingCentral Continues to Invest in the UK with New Local Data Centre”
RingCentral recently released impressive 2019 Q1 results, announcing a total revenue of $201 million for the first quarter of 2019, which is an increase of 34% year over year. With … Read more “RingCentral’s Growth Continues in 2019 Q1”
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, was awarded the Best Multi-National Solution award at Internet Telephony Services Providers’ Association (ITSPA) 2019. The ITSPA awards, which … Read more “RingCentral Wins “Best Multi-National Solution” Award at ITSPA 2019″
Jeanne Bliss has a wealth of experience in Customer Service Industry and has held the position of Chief Customer Office at high-profile companies such ast Lands’ End, Microsoft, Coldwell Banker and … Read more “Interview with Jeanne Bliss – Understanding Customer Perspective”
Recognised for his influential business consultancy and as a world thought leader on Customer Experience, Colin Shaw has accumulated years of knowledge in Customer Experience. He has been recognized by … Read more “Interview with Colin Shaw – Driving Value In Customer Experience”
Call & Contact Centre Expo is where the industry’s top communications and contact centre innovators gather, so we couldn’t be more humbled to be named “Best in Communications”. The award … Read more “RingCentral named “Best in Communications” at Call & Contact Centre Expo 2019”
Thomas Sabatier is the co-founder of The Chatbot Factory, a company that specializes in chatbots, conversational applications, and artificial intelligence. Working with more than 50 clients (Air France, BNP Paribas, … Read more “Interview with Thomas Sabatier – The Evolution of Chatbots”
Everyone talks about how digital transformation is changing the way customers engage with businesses, but how often do they listen? In honour of this month’s Call & Contact Centre Expo, … Read more “Voice Your Contact Centre Conundrums for a Chance to Win”