Retail in the digital world comes down to unifying your internal digital business tools and internal collaboration practices. Learn more about providing an omnichannel experience to your customers and creating a more centralised communications service.
Speed of service and omnichannel strategies are two of retail’s megatrends, both rooted in consumers’ ever-rising expectations to get what they want, where, and how they want it, right now. … Read more “Breaking the Dependance on Email in Retail”
Communication is key to the success of any supply chain, yet it remains one of the aspects most in need of improvement. Ultimately, while many things can impact the performance … Read more “The Journey to a Connected Supply Chain”
The in-store experience isn’t dead yet. Though it’s safe to say that e‑commerce has grown increasingly popular in recent years, there’s still a place for brick-and-mortar retail stores in the … Read more “Rethinking In-Store Experience with Collaboration”
A couple of decades ago, the only channels customers had to communicate with brands were telephone and mail. Technology has evolved drastically today to the point where consumers are happy … Read more “Unifying the Shopper Experience with Omnichannel Communications”
In a rapidly evolving and competitive retail environment, agility has become a critical component of running a successful business. Brands that know how to adapt and change quickly to suit … Read more “Stay Ahead of the Retail Game with Agile Cloud Communications”